Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Spa AttendantSpa ReceptionistWork Type
Part TimeLocation Preference
On-SiteLocation: Chicago, IL
Open to relocation: No
Open To Work
Dana R Cole
Work Preference
Summary
Detail-oriented, highly motivated representative that has thrived in various work environments, while focusing on providing a positive customer experience.
Overview
35
35
years of professional experience
Work History
Merchandise Stocker
Costco
Lake Zurich, IL
06.2020 - Current
- Organizes product displays to enhance customer accessibility and shopping experience.
- Provides exceptional customer service by answering questions, locating specific items, and offering helpful suggestions on style or sizing.
- Collaborates with team members to ensure efficient stock replenishment processes.
Independent Sales Consultant
Usborne Books
Cary, IL
02.2010 - 12.2014
- Developed tailored book recommendations for diverse customer needs, enhancing client satisfaction and loyalty.
- Conducted engaging product demonstrations to promote sales and increase customer awareness of offerings.
Member Service Representative
Elite Kids
Crystal Lake, IL
11.2012 - 03.2014
- Managed member inquiries and resolved issues to ensure high satisfaction levels.
- Identified customer needs and provided tailored product recommendations to enhance satisfaction.
Physical Education Teacher
Special Education District of McHenry County
Woodstock, IL
08.2000 - 09.2003
- Developed and implemented adaptive physical education programs for students with diverse learning needs.
- Advocated for resource allocation to enhance the quality of physical education facilities and equipment.
Member Service Representative
Health Bridge Fitness Center
Crystal Lake, IL
01.1998 - 11.2001
- Managed member inquiries and resolved issues to ensure high satisfaction levels.
Education
Bachelor of Science - Physical Education - Health
Western Michigan University
Kalamazoo, MISkills
- Superior customer service skills
- Goal-oriented mindset
- Merchandising techniques
- Strong work ethic
- Teamwork and collaboration
- Knowledgeable in fitness skills and techniques
Accomplishments
April 2026 Received Certificate of Service Excellence
Midwest Regional Office of Costco Warehouse
Timeline
Merchandise Stocker
Costco
06.2020 - Current
Member Service Representative
Elite Kids
11.2012 - 03.2014
Independent Sales Consultant
Usborne Books
02.2010 - 12.2014
Physical Education Teacher
Special Education District of McHenry County
08.2000 - 09.2003
Member Service Representative
Health Bridge Fitness Center
01.1998 - 11.2001
Bachelor of Science - Physical Education - Health
Western Michigan University