Danasjah Hield
Freeport,Grand Bahama
Summary
I am seeking an entry level position into your establishment into your establishment that will allow me to utilize my skills, knowledge as well as to maximize and develop my potential. Diligent with solid background in maintaining high standards of cleanliness and organization. Proven ability to contribute effectively to team efforts while ensuring guest satisfaction through attention to detail. Demonstrated strong work ethic and reliability in performing daily tasks efficiently.
Overview
10
10
years of professional experience
Work History
Housekeeping Room Attendant
Pelican Bay Hotel
Freeport, Bahamas
09.2023 - Current
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Berth Operator
Freeport Container Port
Freeport, Bahamas
02.2022 - 08.2023
- Collaborated with team members to optimize workflow and improve operational efficiency.
- Operated heavy equipment to facilitate efficient container handling and transport.
- Worked outside in all weather conditions.
Cashier
Burger King
03.2020 - 06.2021
- Greeted customers as they enter the restaurant and take their orders promptly. Operated the cash register, handled customer payment, and provided change as needed. Kept the front counter area clean and always organized. Helped prepare food items when necessary and keep the dining area clean. Assisted with stocking supplies and keeping the kitchen area clean. Adhered to all safety and sanitation guidelines. Always provided excellent customer service. Resolved customer complaints in a professional and courteous manner. Balanced the cash register at the end of each shift. Perform opening and closing duties as necessary.
Waitress
At parties by Olivia
10.2018 - 01.2019
- Checked with customers to ensure that they are enjoying their meals and takes action to correct any problems that may arise. Ensured that guests are served promptly and courteously to properly reflect the environment and standards of the restaurant. Performed cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out the trash, and checking and cleaning the bathroom.
Cashier/Cook
Hungers Delight
03.2016 - 09.2018
- Packaged batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold. Cooked the exact number of items ordered by each customer, working on several different orders simultaneously. Maintained sanitation, health, and safety standards in work areas. Measured ingredients required for specific food items being prepared. Mixed ingredients such as pancake or waffle batters.
Education
High School Diploma -
Jack Hayward High School
06.2017
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Bahamas Technical & Vocational Institute
Skills
- Customer service
- Hospitality standards knowledge
- Problem-solving
- Organizational skills
- Multitasking
- Professional and courteous
Timeline
Housekeeping Room Attendant
Pelican Bay Hotel
09.2023 - Current
Berth Operator
Freeport Container Port
02.2022 - 08.2023
Cashier
Burger King
03.2020 - 06.2021
Waitress
At parties by Olivia
10.2018 - 01.2019
Cashier/Cook
Hungers Delight
03.2016 - 09.2018
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Bahamas Technical & Vocational Institute
High School Diploma -
Jack Hayward High School
Personality Profile
- Strong customer service and communication skills
- A self-starter with a keen sense of urgency who responds positively to challenge and pressure.
- A fast learner who is a practical and ingenuous problem solver.
- A confident, driving individual who reacts quickly to change.
- Regards
- Danasjah Hield