Registered Behavior Technician certified in behavior analysis committed to providing expert support for every client. Coordinates effective treatment by implementing prescribed interventions and facilitating positive interactions. Protects patients with proven techniques and full compliance with BACB standards. Experienced in working with clients from diverse cultural and religious backgrounds.
Overview
11
11
years of professional experience
Work History
Certified Professional Coder
Hiriart & Lopez , MD, LLC
Miami, FL
04.2017 - Current
Maintained strict confidentiality by adhering to HIPAA guidelines and ensuring sensitive patient information was protected at all times.
Managed high-volume workloads effectively by prioritizing tasks according to urgency and importance while maintaining strict attention to detail.
Conducted thorough research on complex cases, applying advanced knowledge of medical terminology, anatomy, physiology, and pharmacology to accurately assign codes as needed.
Identified opportunities for process improvement, leading to a more efficient workflow within the coding department.
Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
Resourcefully used various coding books, procedure manuals, and on-line encoders.
Reviewed patient charts to better understand health histories, diagnoses, and treatments.
Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Ensured compliance with industry regulations and guidelines by staying up-to-date on the latest coding changes.
Receptionist
Leal Medical Center
Miami, FL
01.2016 - 04.2017
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Restaurant Hostess
Crave Restaurant & Lounge
Miami, FL
02.2015 - 01.2016
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Waitress
Casavana Cuban Cuisine
Miami, FL
03.2013 - 02.2015
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.