Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Danayara Martinez

Dallas,TX

Summary

Proven team leader with a track record of enhancing customer satisfaction at King Noodle and Sushi through exceptional service and problem-solving skills. Skilled in cash handling and maintaining high-quality guest engagement, even during peak hours. Demonstrates a strong work ethic and excellent communication, contributing to a positive and efficient work environment.

Overview

3
3
years of professional experience

Work History

Server

King Noodle and Sushi
03.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Retail Sales Associate

FYE
07.2022 - 09.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

To-Go Server

Texas Roadhouse
08.2021 - 04.2022
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.

Education

High School Diploma -

Mesquite High School
Mesquite, TX
06.2022

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Team Player
  • Adaptable and Flexible
  • Reliability
  • Team Leadership
  • Problem-Solving

Languages

Spanish
Native or Bilingual

Timeline

Server

King Noodle and Sushi
03.2023 - Current

Retail Sales Associate

FYE
07.2022 - 09.2022

To-Go Server

Texas Roadhouse
08.2021 - 04.2022

High School Diploma -

Mesquite High School
Danayara Martinez