Kylana Cho
Charlotte,NC
Summary
Friendly and dedicated professional with a strong passion for working with people and building meaningful connections. Skilled in communication, teamwork, and creating a welcoming environment where others feel supported and heard. Known for a positive attitude, strong work ethic, and the ability to connect with individuals from diverse backgrounds. Motivated to grow in a role that values collaboration, relationship-building, and personal development.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host and Server
Kairu Sushi and Noodle Bar
11.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Real Estate Transaction Coordinator
Real Estate
01.2024 - Current
- Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
- Collaborated with escrow officers, title companies, inspectors, appraisers, attorneys, and other professionals to address any issues or discrepancies that arose during transactions.
- Reduced errors in contract preparation with meticulous attention to detail and thorough understanding of legal requirements.
Host and Server
Let's Meat KBBQ
06.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Biology
University of North Carolina At Charlotte
Charlotte, NC06-2027
Skills
- Multitasking proficiency
- Team collaboration
- Effective time management
- Adaptable to change
- Exceptional communication
- Detail-oriented
Languages
Korean
Full Professional
Certification
- Licensed Real Estate Broker
Timeline
Host and Server
Kairu Sushi and Noodle Bar
11.2024 - Current
Real Estate Transaction Coordinator
Real Estate
01.2024 - Current
Host and Server
Let's Meat KBBQ
06.2023 - 02.2024
Bachelor of Science - Biology
University of North Carolina At Charlotte
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