Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adriana Calise

Coventry

Summary

Dynamic professional with a proven track record at Texas Roadhouse, excelling in high-pressure environments and enhancing customer satisfaction through exceptional service. Skilled in multitasking and team collaboration, adept at building and managing client relationships. Demonstrates strong leadership and sanitation practices, ensuring safe and welcoming settings. Achieved a loyal clientele base as a Hair Stylist by prioritizing customer needs and continuous education.

Hospitality professional skilled in creating memorable guest experiences and maintaining high standard of service. Proven ability to manage guest interactions efficiently, ensuring seamless experience. Committed to team collaboration and adapting to dynamic environments, with focus on communication and problem-solving.

Overview

9
9
years of professional experience

Work History

Host/To-Go Server/Server/Key Holder

Texas Roadhouse
10.2015 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Hair Stylist

Distinctive Touch Salon
01.2016 - 11.2022
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Organized sales area and work station to showcase products and boost sales.

Education

High School Diploma -

Chariho High School
Wood River Junction, RI
06-2016

License - Cosmetology

Chariho Career And Technical Center
Wood River Junction, RI
06-2016

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Team player mentality
  • Quick learner
  • Relationship building and management
  • Strong leader
  • Continuing education
  • Sanitation practices

Timeline

Hair Stylist

Distinctive Touch Salon
01.2016 - 11.2022

Host/To-Go Server/Server/Key Holder

Texas Roadhouse
10.2015 - Current

High School Diploma -

Chariho High School

License - Cosmetology

Chariho Career And Technical Center
Adriana Calise