Diligent problem-solver with resourceful approach to challenges and organized style. Leverages business administration expertise to manage job functions. Excellent communicator with focus on results.
Overview
4
4
years of professional experience
Work History
Production Assistant
Nestle - Brazil
Araras, Brazil
05.2019 - 07.2021
Supported current production needs by moving items between equipment, conveyors and staging areas.
Communicated with other crew members via walkie talkies to coordinated production activities.
Worked closely with manager to provide effective assistance for specific aspects of business operation.
Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Maintained schedules, managed deadlines and interfaced with teammates to support production activities.
Documented production information via daily system logs and discussed issues with management.
Delivered assistance to office and production functions using SAP to provide innovative .
Customer Service Agent
Allis Solucoes De Pessoas LTDA
Araras, Brazil
03.2015 - 03.2017
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Educated clients on account services and resolved client inquiries regarding statement information and account balances.
Recommended products to customers and suggested other options if preferred product was unavailable.
Education
Bachelor of Science - Business Administration
Unicessumar
Araras, São Paulo
05.2021
High School Diploma -
ETEC- Prefeito Alberto Feres - Centro Paula Souza
Araras, São Paulo
12.2014
Technical Business Administration - Business Administration
ETEC- Prefeito Alberto Feres Centro Paula Souza
Araras, São Paulo
12.2014
Skills
Microsoft Windows
Microsoft Office
Creative Solutions
Internal and External Communications
Google Drive
Solving Production Issues
Customer Service
Production Support
Microsoft Dynamics
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Production Assistant
Nestle - Brazil
05.2019 - 07.2021
Customer Service Agent
Allis Solucoes De Pessoas LTDA
03.2015 - 03.2017
Bachelor of Science - Business Administration
Unicessumar
High School Diploma -
ETEC- Prefeito Alberto Feres - Centro Paula Souza
Technical Business Administration - Business Administration