Summary
Overview
Work History
Education
Skills
Certification
Timeline
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D’andre Joshua

Atlanta,CA

Summary

Hospitality professional with proven track record in upscale bar environments. Led teams to deliver outstanding service and maintain high standards of cleanliness and safety. Known for effective communication and problem-solving abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bar Manager

Lewis Barbecue
Greenville, SC & Atlanta, GA
12.2025 - Current
  • Trained and mentored staff on cocktail preparation and customer service protocols.
  • Developed and implemented inventory management processes to optimize stock levels.
  • Oversaw scheduling and staffing, ensuring adequate coverage during peak hours.
  • Closed out cash register and prepared cashier report at close of business.

Multi-Unit Operation Manager

Smokejack Management Group
Alpharetta, Ga
04.2024 - 11.2025
  • Partnered with distributors discussing new items and sales margins
  • Took part in development in new and trending menu changes
  • Ran day to day operations deriving new sales and labor goals
  • Responsible for some kitchen duties i.e Smoker Maintenance, Line checks and Overall Food quality and presentation for both locations
  • Spearheaded vetting and training of new hires seasonally for Foh staff at JFS

Food and Beverage Manager

Legends Global
Atlanta, GA
11.2023 - 03.2024
  • Supervise assigned associates, evaluate performance, prepare and communicate goals, provide feedback and develop each team member to his/her potential.
  • Perform inventory at the end of each month.
  • Ensure proper food and cash handling procedures are always in effect.
  • Continuously drive sales, guest service and safety standards, addressing and pivoting when necessary to prevent any guest concerns.
  • Held the team accountable by using progressive disciplinary action. Guest recovery can occur in multiple ways.
  • Oversee event day operations set up and tear down according to the BEO and what was discussed in the event meeting. The day of the event connects with the event coordinator and operations mod to see if anything has changed for the event.
  • Participate in daily reporting via Square and Bleep, coordinate with team on innovation, service levels and staffing requirements. We will get with HR for any hiring needs.

Shopkeeper

Jeni's Splendid Ice Creams
Alpharetta, GA
04.2021 - 11.2023
  • Oversaw new employee onboarding, including administrative tasks.
  • Created employee schedules, including PTO accommodations, up to four weeks in advance.
  • Performed employee evaluations and executed disciplinary actions, specifically termination.
  • Took responsibility for ensuring maintenance issues were handled properly.
  • Served as the emergency contact for the shop.
  • Conducted weekly virtual meetings with the area manager and maintained communication with the district manager.
  • Monitored and reported shop finances, including sales, inventory costs, staffing expenses, and any loss in profits.
  • Ordered required products based on inventory needs.
  • Implemented marketing campaigns and promotions to increase restaurant visibility and customer attraction.
  • Trained and mentored new staff on product knowledge and customer engagement techniques.

Warehouse Fulfillment, Trainer

Amazon
Pendergrass, GA
10.2020 - 03.2021
  • Trained to implement forklifts and conveyor systems in addition to manual labor.
  • Assessed quality of inventory, and intervened when problems arose.
  • Lead and participated in team based activities which improved employee productivity.
  • Guided new employees through orientation, the online and in-person training program, performance feedback and evaluation.

Lead Stock Associate

Beverage Superstore of Grayson
Grayson, GA
02.2018 - 10.2020
  • Organized and prepared new inventory for floor sales, including implementation of marketing strategies.
  • Participated in public product presentations, including vendor sponsored events.
  • Presented crucial information about products to customers, then completed sales efficiently to ensure ease of transaction.
  • Trained and mentored new associates on operational procedures and safety protocols.
  • Oversaw inventory management processes to ensure accurate stock levels and timely replenishment.

Education

Bachelor’s Degree - Psychology

Georgia State University
08-2022

High School Diploma - undefined

Grayson High School
Loganville, GA
06-2016

Skills

  • Sales growth
  • Menu development
  • Cost controls
  • Equipment management
  • Coaching and mentoring

Certification

ServSafe - 2024

TIPS Certification

Timeline

Bar Manager

Lewis Barbecue
12.2025 - Current

Multi-Unit Operation Manager

Smokejack Management Group
04.2024 - 11.2025

Food and Beverage Manager

Legends Global
11.2023 - 03.2024

Shopkeeper

Jeni's Splendid Ice Creams
04.2021 - 11.2023

Warehouse Fulfillment, Trainer

Amazon
10.2020 - 03.2021

Lead Stock Associate

Beverage Superstore of Grayson
02.2018 - 10.2020

High School Diploma - undefined

Grayson High School

Bachelor’s Degree - Psychology

Georgia State University