D'Andrea Mcgrew
Marietta,GA
Summary
Detail-oriented professional skilled in customer service, product handling, and client relations. Proven ability to manage inventory, schedule appointments, and foster team collaboration for optimal outcomes. Strong foundation in optical procedures and patient care, ensuring timely task completion and accuracy in records. Committed to supporting team success through effective organization and reliable work ethic.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Parts Specialist
Reliable Heating and Air
Kennesaw, GA
09.2025 - Current
- Coordinated parts selection and order fulfillment for Reliable Heating and Air technicians, enhancing workflow efficiency.
- Processed parts requests, ensuring timely fulfillment to minimize service delays.
- Collaborated with vendors to confirm parts availability,expediting the procurement process.
- Organized and labeled parts to ensure easy identification and retrieval.
- Verified inventory accuracy
- Schedule customers and help them with any of their concerns
Online Personal Shopper
Walmart
Woodstock, GA
10.2023 - 12.2025
- Conducted quality assurance checks on outgoing orders to guarantee accuracy and customer satisfaction.
- Maintained accurate records of customer orders and delivery status, supporting timely fulfillment and enhancing customer experience.
- Managed the proper packaging of all orders prior to shipping out.
- Picked and packed customer orders accurately and efficiently
Optical Assistant/ Receptionist
Stanton Optical
Marietta, Ga
03.2023 - 01.2025
- Assisted optometrists in administering vision exams and testing procedures.
- Fostered teamwork through effective collaboration with staff members to enhance patient care.
- Assisted with patient care and eye exams by managing patient records and supporting patient flow.
- Streamlined inventory management by overseeing ordering, receiving, stocking, and pricing of optical merchandise.
- Troubleshot technical issues with frame adjustments, repairs, and lens installations.
- Managed the inventory, ordering, receiving, stocking, and pricing of optical merchandise.
- Maintained updated knowledge of current trends in the optical industry.
- Supported patient care and eye exams by managing records and facilitating patient flow.
Assistant Teacher/ Front desk
The Goddard School
Woodstock, Ga
05.2022 - 12.2024
- Supported teachers in developing lesson plans and facilitating classroom activities, fostering student engagement.
- Cleaned classrooms thoroughly to ensure a safe and organized learning environment. and organized instruction materials in appropriate locations.
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Welcomed visitors professionally while efficiently handling multiple tasks.
- Managed incoming calls and directed them to staff members.
- Cleaned classrooms and organized instruction materials in appropriate locations.
Front End Associate
Walmart
Marietta, GA
09.2021 - 03.2023
- Greeted customers warmly and provided exceptional service throughout the shopping experience.
- Completed training on current procedures and identified process improvements.
- Coordinated with team members to enhance customer service and streamline store operations.
- Processed customer returns efficiently at the service desk.
- Assisted customers at checkout stations to facilitate smooth transactions.
Cashier
Ross
Marietta, GA
11.2021 - 05.2022
- Operated the cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of checkout area by regularly cleaning counters, shelves, and windows to create a welcoming environment.
- Performed opening and closing procedures, such as counting the cash register, restocking, and cleaning.
Education
Bachelor of Science (B.S.) - Nursing Candidate
Kennesaw State University
Kennesaw, GA, USHigh School Diploma -
Paulding County High School
Dallas, GaSkills
- Vendor communication
- Inventory management
- Product picking
- Optical sales
- Vendor communication
- Sales experience
- Appointment scheduling
- Customer/Client relations
- Customer assistance
- Customer service
- Telephone skills
- Organization skills
- Cash handling
- Parts identification
- Work ethic
- Patience and empathy
- Parts identification
Certification
Certified Nursing Assistant
Timeline
Parts Specialist
Reliable Heating and Air
09.2025 - Current
Online Personal Shopper
Walmart
10.2023 - 12.2025
Optical Assistant/ Receptionist
Stanton Optical
03.2023 - 01.2025
Assistant Teacher/ Front desk
The Goddard School
05.2022 - 12.2024
Cashier
Ross
11.2021 - 05.2022
Front End Associate
Walmart
09.2021 - 03.2023
Bachelor of Science (B.S.) - Nursing Candidate
Kennesaw State University
High School Diploma -
Paulding County High School