Bryan Tortora
murray
Summary
Dynamic Parts Counter Specialist with proven expertise at Wheeler Machinery in parts inventory management and order processing. Adept at utilizing advanced tracking software to enhance efficiency and ensure customer satisfaction. Recognized for effective communication and problem-solving skills, consistently delivering exceptional service and resolving inquiries promptly.
Overview
5
5
years of professional experience
Work History
Parts Counter Specialist
Wheeler Machinery
Salt Lake City
11.2020 - Current
- Managed parts inventory using advanced tracking software to ensure availability.
- Assisted customers in selecting appropriate parts based on equipment needs.
- Processed incoming and outgoing orders efficiently to meet customer demands.
- Collaborated with technicians to identify and source specialized components.
- Greeted customers and provided excellent customer service.
- Responded quickly to customer complaints or questions in an effective manner.
- Processed orders by phone, fax, or mail according to established procedures.
- Managed incoming calls from customers regarding their orders or inquiries about specific parts.
- Checked stock levels on a daily basis to ensure adequate supply of parts.
- Served as point of contact between customers and vendors for order status updates.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Education
High School Diploma -
Esperanza High School
Anaheim, CA11-1995
Skills
- Parts inventory management
- Order processing
- Customer parts selection
- Advanced tracking software
- Vendor communication
- Inventory control
- Effective communication
- Attention to detail
- Problem solving
- Parts identification
- Ordering parts
- Purchasing oversight
- Email communication
Timeline
Parts Counter Specialist
Wheeler Machinery
11.2020 - Current
High School Diploma -
Esperanza High School
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