Spencer Marshall
Waynesboro,VA
Summary
Resourceful professional with background in automotive and machinery parts sales. Known for high productivity and efficiency in task completion, excels in inventory management, customer relationship building, and problem-solving skills. Brings strong organizational abilities, effective communication, and teamwork skills to excel in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Parts Counter Specialist
Paul Obaugh Ford
Staunton, VA
12.2023 - Current
- Greeted customers and provided excellent customer service.
- Maintained accurate inventory records and tracked incoming and outgoing parts shipments.
- Verified that all orders were filled accurately with the correct parts before shipment.
- Reviewed and analyzed parts diagrams for technician and customer satisfaction.
- Processed orders by phone, fax, or mail according to established procedures.
- Entered data into computer system for tracking purposes and maintained accurate records of all transactions.
- Issued credits or refunds according to company policies and procedures.
- Managed operations, enhancing safety and cleanliness, in the warehouse.
- Assisted in the organization of warehouse materials to ensure efficient storage and retrieval.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Arranged and directed delivery and installation of products and equipment.
Vehicle Detailer
Wright Way Hyundai
Waynesboro, VA
08.2022 - 11.2023
- Cleaned and detailed both interior and exterior of vehicle, including carpets, upholstery, windows, wheels, and mirrors.
- Inspected vehicles for damage prior to detailing process.
- Polished car body to remove scratches and blemishes using buffing machine.
- Applied waxes or polishes to protect the paint finish from weather elements.
- Maintained cleanliness of work area by disposing of all waste materials properly.
- Evaluated customer's needs prior to beginning detail job.
- Followed safety procedures while operating machinery used in detailing process.
- Maintained inventory levels of supplies required for detailing jobs.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
Education
High School Diploma -
Wilson Memorial High School
Fishersville, VA05-2018
Skills
- Stock control
- Inventory Management
- Parts identification
- Vehicle operations knowledge
- Parts installation knowledge
- Improving customer satisfaction
- Upselling strategies
- Stock number and pricing data
- Team Collaboration
- Inventory Auditing
- Invoice Processing
Languages
Spanish
Limited
References
References available upon request.
Timeline
Parts Counter Specialist
Paul Obaugh Ford
12.2023 - Current
Vehicle Detailer
Wright Way Hyundai
08.2022 - 11.2023
High School Diploma -
Wilson Memorial High School