Dandrea Palmer
Hampton,GA
Summary
Over 20 years of experience working with special needs populations, ranging from the developmentally disabled, mentally ill to disabled children with special needs. Developed effective leadership, mentoring, management and listening skills. Displayed diligence on projects and impeccable team player. Worked on an audit team with a profit company serving the developmentally disabled.
Overview
17
17
years of professional experience
Work History
Overnight Shelter Advocate
Securus House
Jonesboro, GA
10.2023 - Current
- Assisted clients in understanding their rights under the law and how to access resources available within the community.
- Maintained detailed records of client interactions in accordance with agency policy.
- Responded promptly to inquiries from individuals seeking information about available resources related to domestic violence or sexual assault.
- Worked closely with shelter staff to ensure a safe environment was maintained at all times.
- Participated in trainings related to advocacy work with survivors of abuse.
- Provided referrals to appropriate social service agencies for additional assistance or support services needed by survivors.
- Ensured cleanliness and order of the shelter, restocking internal storage as needed
- Completing a walk-thru of the shelter to maintain safety and security, setting alarms and ensuring quiet hours throughout the shelter
Direct Support Professional Supervisor
Cherished Hearts Private Home Care
Fayetteville, GA
01.2022 - 10.2023
- Responsible for delegating tasks to subordinates daily, maintaining safety and compliance for individuals served, creating inclusivity in the community, adhering to policies & procedures of DBHDD, assuring staff are trained to meet the needs of each individual
- Monitored daily activities of direct support staff to ensure compliance with regulatory standards.
- Conducted monthly evaluations of direct care workers' performance against established criteria.
Direct Support Professional
Beacon Corp
07.2021 - 12.2021
- Administered medication to various sites, worked as a client advocate, assisted clients with activities of daily living, set up medical appointments, light housekeeping, provided services according to individuals plan of care
Direct Support Professional
SERVICES FOR THE UNDERSERVED
12.2019 - 07.2021
- Provided habilitation services to each client as prescribed in the individuals service plan
- Assisted each client with activities of daily living, recreation and socialization
- Ensured clients needs were met as necessary, advocated at medical appointments and administered medication.
Direct Support
PRIDE HEALTHCARE
07.2016 - 12.2019
- Worked directly with individuals with physical and/or intellectual disabilities with the aim of assisting the individual with daily activities, accompanying to doctors appointments, performing light housekeeping duties and goal implementation.
Support Associate
MCSI | Burton, MI
11.2015 - 02.2016
- Assisted individuals with activities of daily living, implemented goals, maintained community integration, transported to day hab or work
- Maintained integrity of files.
Independent Contractor
EXCEPTIONAL COMMUNITY SERVICES
01.2015 - 05.2015
- Inspired individuals to live a life well lived by providing advocacy and resources in the community
- Supervision of individuals, decision making, med administration and person centered planning.
Accounts Receivable
TELCO SPECIALISTS, INC.
01.2013 - 05.2015
- Followed up on services rendered for payment
- Reviewed invoices, balanced spreadsheets and files
- Kept files maintained daily for company and annual tax purposes
- Followed up on services rendered for payment
- Reviewed invoices, balanced spreadsheets and files
- Kept files maintained daily for company and annual tax purposes.
House Manager
UPARC
05.2012 - 01.2013
- Coordinated the day to day activities of the group home to ensure active treatment and increased independence for all residents, was in compliance of state guidelines
- Supervision of staff, including hiring new staff and providing initial and ongoing training, scheduling and annual evaluations
- Maintaining accurate records and managing house routines
- Monitored all health services for each individual.
Lead Support Associate, Job Coach, Support Associate and Independent Contractor
ENABLE OF GEORGIA, INC.
12.2007 - 04.2012
- Held several positions during my tenure, details of each position available upon request.
Education
BPS -
Metropolitan College of New York
Skills
- Excellent advocacy skills
- Maintains dignity and respect
- Compassionate
- High level of integrity
- Organized
- Collaboration and Teamwork
- Client Advocacy
- Maintaining Client Records
Timeline
Overnight Shelter Advocate
Securus House
10.2023 - Current
Direct Support Professional Supervisor
Cherished Hearts Private Home Care
01.2022 - 10.2023
Direct Support Professional
Beacon Corp
07.2021 - 12.2021
Direct Support Professional
SERVICES FOR THE UNDERSERVED
12.2019 - 07.2021
Direct Support
PRIDE HEALTHCARE
07.2016 - 12.2019
Support Associate
MCSI | Burton, MI
11.2015 - 02.2016
Independent Contractor
EXCEPTIONAL COMMUNITY SERVICES
01.2015 - 05.2015
Accounts Receivable
TELCO SPECIALISTS, INC.
01.2013 - 05.2015
House Manager
UPARC
05.2012 - 01.2013
Lead Support Associate, Job Coach, Support Associate and Independent Contractor
ENABLE OF GEORGIA, INC.
12.2007 - 04.2012
BPS -
Metropolitan College of New York