Dedicated crew leader with a strong focus on providing exceptional customer service and maintaining organized workstations. Proven ability to enhance guest satisfaction through effective problem-solving and teamwork.
Overview
4
4
years of professional experience
Work History
Crew Chief
Culvers Franchising System
Sevierville, TN
11.2025 - Current
Led by example, demonstrating commitment and professionalism in all tasks.
Provided exceptional customer service, resolving issues to ensure guest satisfaction.
Maintained excellent attendance records, demonstrating dedication to punctuality and reliability as a key member of the team.
Crew Member
Arcadia
Gatlinburg, TN
06.2023 - 06.2024
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of the store.
Promoted a positive work environment through effective communication and teamwork among staff members.
Assisted other team members to achieve goals.
Addressed guest needs, questions, or concerns to create optimum experience for them.
Dishwasher
Split Rail Eats
Gatlinburg, TN
06.2022 - 03.2023
Operated dishwashing equipment efficiently to ensure cleanliness and sanitation of kitchenware.
Maintained organized workstations, optimizing workflow and reducing downtime during peak hours.
Kept kitchen areas neat and clean by removing trash and organizing supplies.