Dynamic Channel Account Manager with expertise in partner recruitment, revenue growth, and data-driven decision making. Proven track record in fostering strong relationships and enhancing collaboration to drive sales success.
Work History
Channel Account Manager
2 Years 9 Months
ULTATEL | 12.2023 - Current
Developed and maintained strong relationships with channel partners to enhance collaboration.
Executed account management strategies, ensuring alignment with business objectives.
Analyzed market trends to identify growth opportunities within partner accounts.
Facilitated training sessions for partners on product offerings and sales techniques.
Managed the onboarding process for new channel partners, ensuring a smooth transition.
Organized events such as trade shows, conferences, and partner summits aimed at strengthening relationships within our channel network while showcasing our products and services.
Director of Telecommunications
1 Year 3 Months
Electronic Office Systems | 09.2022 - 12.2023
Added Telecom as a revenue source to copier sales organization
Trained team in telecommunications technologies and attended their sales appointments
Analyzed system requirements to design effective solutions for client needs.
Evaluated emerging technologies to recommend upgrades that aligned with business objectives.
Managed vendor relationships, negotiating contracts for cost-effective solutions that met organizational needs.
Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
Communications Specialist
11 Months
Entel Systems | 10.2021 - 09.2022
Created compelling content for various channels, including newsletters and social media platforms.
Oversaw project timelines and deliverables to ensure timely execution of communication plans.
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed and maintained strong client relationships to drive repeat business and customer loyalty.
Delivered engaging presentations to potential clients, effectively communicating product value propositions.
Channel Account Manager
1 Year 7 Months
SpectrumVOIP | 03.2020 - 10.2021
Provided ongoing support to partners, addressing inquiries and resolving issues efficiently.
Negotiated contracts with potential partners while maintaining company profitability goals and ensuring mutually beneficial agreements were reached.
Managed a diverse portfolio of channel partners, ensuring consistent revenue growth and high levels of customer retention.
Improved partner satisfaction by providing ongoing support, training, and resources for successful collaboration.
Education
Associate of Science - Finance
Montclair State University | Montclair, NJ
Skills
Channel partner recruitment
Sales management
Product training
Sales presentations
Partner onboarding
Presentation development
Data-driven decision making
Competitor analysis
Technical aptitude
Customer engagement
Accomplishments
Brought on over 180 new logos to my current organization
Promoted after achieving President's Club twice. Achieved 130% of Quota since moving to Channel
Established over 50 new partners in the northeast region
Started a new revenue source that ultimately landed me in my current role
Certification
UCaaS Certified, Telarus - Issued January 2021
Cybersecurity Academy, Telarus - Issued March 2021