Dane Wintsch
Tucson,AZ
Summary
Efficient Ramp Agent known for high productivity and skill in completing tasks swiftly. Possess specialized skills in aircraft ground handling, safety procedures compliance, and baggage management systems. Excel in communication, teamwork, and problem-solving to ensure smooth airport operations and passenger satisfaction.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Piedmont Airlines
Tucson, AZ
02.2023 - Current
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Safely attached electrical power units and service hoses to the aircraft.
- Collected, sorted and checked baggage tags against flight lists.
- Adhered to strict timelines for the turnaround of flights.
- Conducted weight and balance calculations to ensure aircraft safety.
- Participated in regular safety drills and training sessions.
- Participated in team meetings to discuss performance, safety, and operational improvements.
- Positioned and pushed aircraft from airport gates to specified areas for operation.
- Coordinated with pilots, cabin crew, and airport staff to maintain on-time departures and arrivals.
Customer Service Representative
Chick-fil-A
Tucson, AZ
02.2022 - 02.2023
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided accurate information about products and services to customers.
- Developed positive relationships with customers through friendly interactions.
Stone and Concrete Care Specialist
Tile Renaissance
Tucson, AZ
01.2021 - 01.2023
- Actively listened to clients' concerns and worked collaboratively with them to identify solutions.
- Provided assistance in completing projects within deadlines set by supervisor and client.
- Upheld requirements for safe operations and reporting of incidents.
- Inspected and maintained tools and equipment.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA12-2022
Skills
- Crew Chief certified
- Weight and balance certified
- Substitute supervisor
- Towbar and towbarless aircraft tow certified
- Customer Service
- Safety Procedures Compliance
- Equipment Inspection
- Team Leadership
- Dependable and Responsible
References
References available upon request.
Timeline
Ramp Agent
Piedmont Airlines
02.2023 - Current
Customer Service Representative
Chick-fil-A
02.2022 - 02.2023
Stone and Concrete Care Specialist
Tile Renaissance
01.2021 - 01.2023
High School Diploma -
Penn Foster Career School