Justin Burnett
New Haven,CT
Summary
Focused, bilingual individual with hardworking nature and experience in heavy equipment operation. Adaptable to changing flight line conditions and ready to shift focus to meet departure schedules. Known for team attitude and dedication to task completion.
Productive professional demonstrating skills. Known for performing tasks and job duties quickly and with minimal supervision. Safety-oriented individual with superior knowledge of OSHA regulatory safety protocols and practices.
Skilled laborer with background in freight, stock, and material moving. Have experience in safely handling materials, operating equipment, and ensuring efficiency in warehouse settings. Strong organizational skills with ability to prioritize tasks effectively for smooth operations. Made impact by streamlining inventory processes, reducing turnaround time for loading and unloading shipments.
Reliable professional in logistics and materials handling, known for high productivity levels and efficient task completion. Possess specialized skills in inventory management, safe lifting techniques, and equipment operation. Excel in time management, teamwork, and adaptability, ensuring seamless operations in fast-paced environments.
Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization.
Overview
13
13
years of professional experience
Work History
Ramp Agent
Avelo Airline
New Haven, CT
10.2021 - Current
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Adhered to strict timelines for the turnaround of flights.
- Operated equipment to support on-ground operations in between flights.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
- Monitored and reported any irregularities in baggage or cargo, such as damaged goods.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Maintained clear communication with team members and supervisors using radios and hand signals.
- Conducted weight and balance calculations to ensure aircraft safety.
- Coordinated with pilots, cabin crew, and airport staff to maintain on-time departures and arrivals.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
Maintenance Crew Member
Aerotek
New Haven, CT
07.2019 - 10.2021
- Notified management about necessary repairs or professional service needs for building operating systems.
- Designed equipment to aid repair or maintenance of machines, mechanical equipment or building structures.
- Inspected and replaced light fixtures and bulbs.
- Cleaned or lubricated shafts, bearings or other parts of machinery.
- Replaced washers, dryers, stoves, refrigerators, and dishwashers when needed.
- Cleaned vents and replaced filters to verify proper air flow.
- Installed new equipment according to manufacturer's instructions.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Cleaned air conditioning units to ensure proper functioning.
- Identified problems during daily work inspections and addressed concerns.
- Performed painting, carpentry, and masonry work to maintain building aesthetics.
- Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
- Planned and laid out repair work using diagrams, drawings or schematic diagrams.
- Maintained compliance with internal and regulatory safety standards.
- Installed new locks on doors when requested by management staff.
- Provided excellent customer service when addressing tenant maintenance concerns.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Repaired equipment and machinery, performing maintenance according to updated industry standards.
Receptionist
Advance Nursing
New Haven, CT
08.2018 - 05.2019
- Answered and directed incoming calls using multi-line telephone system.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Greeted visitors and provided them with assistance.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Coordinated travel arrangements and accommodations for staff and visiting guests.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Responded to inquiries from internal staff members regarding office operations.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Unloading Supervisor
Walmart
New Haven, CT
09.2011 - 10.2016
- Monitored workers and reviewed completed work for proper performance.
- Reported employee time, job expenses and inspections results in work records.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Prepared packages for shipping and determined most economical shipping methods.
- Developed and implemented policies related to unloading procedures and equipment use.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
- Maintained a clean work environment at all times by ensuring compliance with safety regulations.
- Conducted regular inspections of materials for damage or defects prior to acceptance by warehouse personnel.
- Oversaw the proper packing, labeling, shipping and receiving of goods in accordance with company standards.
- Inspected equipment for wear, specifications adherence and issues.
- Coordinated with other departments to ensure accurate inventory management systems are maintained.
- Organized deliveries by sorting and stocking receivables
- Maintained inventory of shipping materials and supplies.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Monitored the loading dock area to ensure safety, accuracy, and efficiency of operations.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Checked loaded materials compared to work orders for correctness.
Education
High School Diploma -
James Hillhouse High School
New Haven, CT06-2009
Skills
- Pushback and towing
- Arrival/departure procedures
- Aviation regulations
- Baggage tag checks
- Marshaling aircraft
- Security compliance
- Deicing of aircraft
- Crew assistance
- Ground support equipment operation
- Ramp operation expertise
- Schedule management
- Personnel supervision
- Airport security
- Airside safety
- Ramp service
- Baggage handling
- Flight scheduling
- Daily assignments
- Bookkeeping
- Scheduling
- Telephone skills
- Phone etiquette
- Customer and client relations
- Information protection
- Multi-line telephone skills
- Certified Microsoft office specialist
- Data entry
- Security
- Security awareness
Timeline
Ramp Agent
Avelo Airline
10.2021 - Current
Maintenance Crew Member
Aerotek
07.2019 - 10.2021
Receptionist
Advance Nursing
08.2018 - 05.2019
Unloading Supervisor
Walmart
09.2011 - 10.2016
High School Diploma -
James Hillhouse High School