Competent ramp agent with exemplary communication skills. Highly effective working as both part of team and in solitary role. Over 11 years of experience with nationwide airline services company.
Overview
11
11
years of professional experience
Work History
Ramp Agent
United Airlines
Newark, New Jesey
03.2019 - Current
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 25 daily flights.
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Transferred luggage from aircraft to collection areas safely using tug and belt loader equipment.
Connected electrical power unit and hoses to aircraft.
Coordinated ground crew activities to complete objectives on schedule.
Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Operated equipment while observing standard safety procedures.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Verified documentation and condition of freight to assure quality standards were achieved.
Catering Delivery Driver
United Airlines
Newark, New Jersey
06.2011 - 02.2019
Completed on-time deliveries by choosing best and most efficient routes.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Loaded truck and properly secured items to prevent damage for deliveries.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Maintained organized, clean and professional vehicle to protect company reputation with customers.