DANEISHA REED
Houston,TX
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Specializing in Project Management, Account Management, Customer Service, Event Planning and Talent Acquisition.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager, Post Secondary Success
Genesys Works
01.2023 - Current
- Support 2000+ Network of alumni interns; Increase Student Engagement by 50%
- Manage 30+ Corporate interns (Onboarding interns, Payroll, Problem Resolution, Career Development, Check-Ins)
- Planning Workshops/Events to build alumni students professional skill set each year; Create curriculum
- Lead various cross functional projects
- Maximize performance by monitoring daily activities and mentoring team members
- Develop and maintain relationships with customers and clients through account development
- Manage budget and efficiently allocates resources for team
College & Career Specialist
Genesys Works
09.2021 - 01.2023
- Lead team of 45+ working alumni interns
- Support Director of College & Career Success
- Gathered and Utilized data analytics to maintain and improve team metrics
- Developed career and education plans based on individual needs.
- Drive relationships with outside organizations to increase resources/close gap for student support
- Maintained knowledge of market and diverse career opportunities
- Led workshops for job seekers to provide information on job searching, application completion, and resume building
- Managed project plans, timelines and budgets.
Sr. Program Coordinator
Sr. Program Coordinator
05.2018 - 09.2021
- Train 50+ interns during yearly 8-week summer program in preparation for business and information technology internships
- Increased internship numbers/renewals for each assigned client, yearly
- Gained over $1.2 million in student scholarships, yearly
- High retention rates each year of 90% or above
- Lead charge for implementing in-person program to virtual during start of pandemic
- Analyzed trends and data to inform decision-making and program development.
- Established and maintained relationships with key stakeholders.
Intern
Texas Basketball Intern
08.2016 - 05.2017
- Organized several campus events for engagement from start to finish
- Mentored elementary students in underserved communities & informed them about the college experience
- Implemented various ideas which resulted in a 40% increase in game attendance
- Maintained several media forms that represented the team
- Earned published writing credits for school sports journal
- Prepared project presentations
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials
Student Event Worker/Cashier
UT Austin PTS
09.2014 - 05.2017
- Assisted visitors in navigating throughout the campus/Austin area
- Handled $1,000+ in cash and other payments systems
- Worked with UTPD to maintain safety during large events
- Maintained and distributed information for functions and events.
- Trained new employees in proper procedures and policies to achieve employee efficiency
- Provided exceptional customer service to all guests and escalated concerns where needed.
Education
Bachelor of Education - Business Foundations Minor
University of Texas At Austin
Austin, TX05.2017
Skills
- Account Management
- Cross-functional Team Management
- Operations Management
- Customer Service
- Conflict Resolution
- Project Management
- Recruiting and Interviewing
- Salesforce Management
- Complex Problem-Solving
- Documentation and Reporting
- Sales Management
- Relationship Building
Certification
- Youth Mental Health First Aid - 03/23
Awards
4x Cowbell Award Recipient
- Staff Nominated Award for excelling team members who go above & beyond for company’s mission
Timeline
Manager, Post Secondary Success
Genesys Works
01.2023 - Current
College & Career Specialist
Genesys Works
09.2021 - 01.2023
Sr. Program Coordinator
Sr. Program Coordinator
05.2018 - 09.2021
Intern
Texas Basketball Intern
08.2016 - 05.2017
Student Event Worker/Cashier
UT Austin PTS
09.2014 - 05.2017
Bachelor of Education - Business Foundations Minor
University of Texas At Austin
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