LILIANA DILONEX
Charlotte,NC
Summary
Driving student success and organizational impact through program management, partnerships, and data-driven strategy
Program leader with 8+ years managing education initiatives, building partnerships with higher-ed and workforce organizations, and leading teams to improve postsecondary outcomes. Recognized for designing scalable programs, aligning cross-functional teams, and achieving measurable impact in college readiness, career pathways, and student success.
Overview
12
12
years of professional experience
Work History
Manager of Post-Secondary Success
Phoenix Charter Academy
Lawrence, MA
07.2020 - 06.2024
- Directed college & career programming for 150+ students, strengthening enrollment, retention, and readiness outcomes through strategic program design and partnerships.
- Secured a 98% graduation rate by developing, monitoring, and adapting personalized academic and career pathways.
- Built and managed relationships with 10+ higher ed and workforce partners, resulting in expanded internships, career workshops, and postsecondary opportunities.
- Supervised and coached 6 staff, aligning their work with organizational performance goals and compliance standards.
- Served on school leadership team, driving alignment between culture, instruction, and post-secondary focused programming.
College & Career Services Coordinator
Phoenix Charter Academy
Lawrence, MA
08.2016 - 06.2020
- Established and launched an Early College Program in partnership with Northern Essex Community College, enabling 30+ students to earn credits pre-graduation.
- Increased FAFSA completion, financial aid packages, and college acceptance rates by delivering targeted advising and workshops.
- Spearheaded graduate tracking systems to monitor outcomes, resulting in stronger alumni engagement and career placement rates.
- Facilitated large-scale events, college visits, and community presentations to enhance visibility and engagement.
Assistant Property Manager
S.L. Nusbaum
Charlotte, NC
08.2025 - Current
- Oversee daily property operations, including lease renewals, rent collection, inspections, and compliance tasks, supporting the Community Manager.
- Manage resident communications and CRM records, ensuring timely resolution of issues and enhancing resident satisfaction.
- Coordinate with vendors and contractors to ensure quality property maintenance and operational efficiency.
Leasing Consultant
S.L. Nusbaum
Charlotte, NC
10.2024 - 07.2025
- Managed CRM systems to track applications, leasing activity, and resident communications with full compliance.
- Enhanced resident satisfaction and retention through events and initiatives that foster community engagement.
Behavioral Specialist
Coalition for Hispanic Family Services
Brooklyn, NY
09.2015 - 05.2016
- Managed caseload of 14 children/youth in foster care, achieving 90% adherence to individualized care plans and improved academic/behavioral outcomes.
Administrative Assistant / Referral Coordinator
Coalition for Hispanic Family Services
Brooklyn, NY
06.2014 - 09.2015
- Coordinated intake and referrals for health clinic services, reducing wait times and ensuring 100% compliance with state requirements.
Education
Bachelor of Arts - Multidisciplinary Studies
Cambridge College
12.2025
Skills
- Bilingual (English/Spanish)
- CRM Systems (Onesite, PowerSchool)
- Microsoft Office
- Google Suite
- Program Data Tracking & Reporting
- Event & Partnership Management
Personal Information
Title: Education Program & Partnerships Manager
Timeline
Assistant Property Manager
S.L. Nusbaum
08.2025 - Current
Leasing Consultant
S.L. Nusbaum
10.2024 - 07.2025
Manager of Post-Secondary Success
Phoenix Charter Academy
07.2020 - 06.2024
College & Career Services Coordinator
Phoenix Charter Academy
08.2016 - 06.2020
Behavioral Specialist
Coalition for Hispanic Family Services
09.2015 - 05.2016
Administrative Assistant / Referral Coordinator
Coalition for Hispanic Family Services
06.2014 - 09.2015
Bachelor of Arts - Multidisciplinary Studies
Cambridge College