Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Danelle Fruge

Danelle Fruge

Kermit,TX

Summary

Encouraging hard worker and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Cook

Dairy Queen
Kermit, TX
08.2022 - Current
  • Followed established recipes to prepare and cook menu items.
  • Accepted special requests from guests and prepared food to meet demands.
  • Paid close attention to presentation, producing attractive orders in line with restaurant standards.
  • Restocked kitchen and service items during slow periods.
  • Estimated expected food consumption and monitored inventory to meet demand.
  • Monitored food and ingredient storage and enforced proper stock rotation and waste reduction measures.

Carhop

Sonic
Kermit, TX
08.2022 - Current
  • Set positive tone for customer interactions with upbeat personality and immediate, professional service.
  • Used POS terminal to process customer payments via cash and card.
  • Maintained well-stocked service stations inside building to support prompt service for guests.
  • Cross-trained to fill in where needed and maintain strong service levels.
  • Packed prepared food with utensils, napkins and condiments.
  • Resolved customer complaints, striving to have happy customer every time.
  • Maintained steady work pace to deliver hot, fresh and delicious meals.

Shift Manager

Sonic
Midland, TX
08.2021 - 07.2022
  • Assigned task and responsibilities to each employee on shift.
  • Report daily shift temperatures.
  • Assist with changing every stall menu.
  • Rotate and stock weekly truck delivers.
  • Addressed and resolved customer inquiries and complaints.
  • Cross-trained in every store role to maximize operational knowledge.
  • Upheld high standards of customer service during high volume, fast-paced operations.
  • Evaluated staff performance, setting individual goals and providing detailed feedback.
  • Helped improve performance by offering feedback on individual workers to senior leadership.
  • Provided direct leadership to team of 12+ employees.
  • Monitor and make appropriate adjustments to staffing levels, inventory levels and food cost control.
  • Reported crew hours for accurate job tracking.
  • Supervised food service workers to keep kitchen moving and provide quality service.
  • Performed frequent washing and sanitizing the ice cream machine.

Inventory Management Coordinator

Loves Travel Stop
Kermit, TX
09.2020 - 06.2021
  • Conducted daily inventory analyses to solve inventory problems and restore records accuracy.
  • Processed damaged and returned products to obtain compensation from vendors for errors.
  • Managed removal and disposition of obsolete inventory to keep products fresh.
  • Completed weekly cycle counts to check inventory records against physical values.
  • Restocked shelves, racks and bins with latest stock in attractive displays.
  • Coordinated delivery times and locations by issuing clear shipping and routing instructions.
  • Followed distribution plans to allocate equipment to personnel without waste.

Server

Leals Mexican Restaurant
Muleshoe, TX
03.2017 - 08.2020
  • Suggested daily specials and appetizers to meet upsell targets.
  • Answered phones to take orders for customer pick up or delivery.
  • Balanced trays with care to deliver large volumes of food quickly.
  • Handled multiple tables simultaneously with high service quality.
  • Used POS system to accurately input orders and process payments.
  • Restocked stations regularly to promote team productivity and meet customer needs.
  • Cleaned and reset tables quickly to maximize capacity.

Education

GED -

Permian High School
Odessa, TX
2015

Skills

  • Inventory Coordination
  • Time Management
  • Teamwork and Collaboration
  • Customer Service
  • POS System Operations
  • Self-motivated
  • Communication
  • Problem Solving

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Cook

Dairy Queen
08.2022 - Current

Carhop

Sonic
08.2022 - Current

Shift Manager

Sonic
08.2021 - 07.2022

Inventory Management Coordinator

Loves Travel Stop
09.2020 - 06.2021

Server

Leals Mexican Restaurant
03.2017 - 08.2020

GED -

Permian High School

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Danelle Fruge