Danelle Perez

Receptionist//Appointment Coordinator

• Customer Service Managed front desk operations, ensuring a welcoming environment for patients
• Schedule patient appointments
• Answering incoming/outgoing calls
• Insurance Verification and verified patient eligibility.w
• Schedule transportation for patients
• Referrals to Specialist (Diagnostic Centers/ Orthopedic Surgeons)
• Clerical duties (filing, copies, fax etc.)
• Coordinated communication between patients and medical professionals efficiently. (Translation)
• Maintained a neat reception area by organizing materials and tidying up furniture.
• Updated and recorded customer or client information to maintain accounts.
• Provided administrative support to staff members by typing letters, filing documents, and scanning and copying documents.
• Processed payments and updated accounts to reflect balance changes.
• Data Entry
• Coordinated with vendors for repairs and maintenance of office equipment.
• Assisted in Chiropractic Physical Therapy
• Managed social media accounts by creating and scheduling posts to engage with the community.