DANEQUA GEORGE
Hackensack
Summary
Skilled team player with strong background in Customer Service environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Proactive and caring worker with 2 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
29
29
years of professional experience
Work History
Bus Aide
East Rutherford School
East Rutherford, NJ
10.2025 - Current
- Monitored in-transit students to maintain proper conduct.
- Assisted clients in transportation to and from residence to facility.
- Established and maintained effective communications with organizational personnel, officials and customers.
- Maintained bus cleanliness to promote safe sanitation, health and aesthetics.
- Supervised bus loading and unloading, promoting safety, and welfare among passengers.
Customer Service Representative/ Online Shopper
Stop And Shop Supermarket
Hackensack, NJ
09.2023 - Current
- Researched assistance requested and offered accurate information to resolve issues and respond to inquiries.
- Resolved customer inquiries, complaints, and issues providing insightful solutions.
- Answered inbound calls to greet and assist customers with various needs and questions.
- Built strong knowledge of product line to assist customers in selecting products.
- Calmly dealt with irate customers by offering constructive solutions in a professional manner.
Technical Assistant
Crc Insurance Services
New York, NY
07.1997 - 08.2025
- Greeted visitors upon arrival and directed guests to appropriate departments.
- Filtered incoming phone calls and emails, escalating only highest priority inquiries to executive leadership.
- Handled general office tasks, independently completing variety of basic and routine clerical and secretarial work.
- Entered data related to new policies and claims into company database.
- Prepared regular reports summarizing claims processed, pending, and closed for management review.
- Insurance Quoting, Clearing Accounts, and Loss Runs Management.
Teachers Assistant
Bernice Daycare
New York, NY
05.2014 - 08.2016
- Supported classroom activities, fostering an engaging learning environment for diverse age groups.
- Assisted lead teacher in lesson planning and curriculum implementation, enhancing educational experiences.
- Facilitated daily routines, ensuring safety and well-being of children during activities and transitions.
- Collaborated with educators to assess student progress and adapt instructional strategies accordingly.
Education
Associate of Applied Science - Early Childhood Education
Borough of Manhattan Community College
New York (City), NY06-1994
Skills
- Emergency response
- First aid certification
- Discipline Techniques
- Task prioritization
- Special needs assistance
- Child supervision
- Safety awareness
- Office administration
- Teacher assistance
- Behavior monitoring
Timeline
Bus Aide
East Rutherford School
10.2025 - Current
Customer Service Representative/ Online Shopper
Stop And Shop Supermarket
09.2023 - Current
Teachers Assistant
Bernice Daycare
05.2014 - 08.2016
Technical Assistant
Crc Insurance Services
07.1997 - 08.2025
Associate of Applied Science - Early Childhood Education
Borough of Manhattan Community College