Danesha Rose
Forney,USA
Summary
Driven professional with comprehensive experience in financial administration, revenue management, accounts payable/receivable, and claims adjusting. Adept at invoice processing, data collection, reconciliation, and financial reporting. Prove the ability to resolve discrepancies, ensure accuracy, and maintain compliance across various sectors. Results-oriented Revenue Management Specialist skilled in developing innovative pricing models and revenue strategies that align with business objectives. Adept at utilizing data-driven insights to improve decision-making processes and boost overall financial performance. Passionate about contributing to a high-performing team and driving continuous improvement.
Professional with strong background in credit and collections, prepared to contribute effectively to financial operations. Proven ability to assess creditworthiness, manage collections, and mitigate risk. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in financial analysis, negotiations, and customer relations, with reputation for reliability and efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sr. Credit and Collection Analyst Hybrid
McKesson
Irving, Texas, USA
01.2026 - 04.2026
- Analyze and manage complex and high-value delinquent accounts. Communicate directly with customers to resolve payment discrepancies and negotiate payment plans.
- Make daily decisions regarding order holds or releases based on credit limits and payment status. Identify and escalate potential write-offs to management.
- Partner with Sales and other internal stakeholders to resolve account issues and align on customer strategies.
- Communicate negotiated resolutions and obtain necessary approvals from internal teams.
- Provide regular updates and progress reports to leadership.
- Engage with customers to present tailored solutions addressing cash flow challenges.
- Propose and escalate alternative payment options when necessary.
- Maintain a professional and diplomatic approach in all customer interactions.
- Support strategic customers and expand market segments. Provide insights and trends to Sales and other stakeholders to inform business decisions.
- Develop and implement strategies to ensure accounts remain current post-resolution.
- Led credit risk assessments and collections strategies to reduce delinquency rates by 15% while maintaining strong client relationships in a hybrid work environment.
- Developed and implemented credit policies and procedures that improved cash flow and minimized bad debt exposure across diverse client portfolios.
- Collaborated cross-functionally with sales and finance teams to optimize credit terms and streamline collections processes, enhancing overall operational efficiency.
- Managed collections process, improving cash flow through effective communication with clients.
- Negotiated payment plans with delinquent customers, achieving successful repayment outcomes without legal intervention.
- Optimized cash flow management by closely monitoring receivables aging reports and taking prompt action where needed.
Accounts Payable/Receivable/HR
TWO USA
Dallas, USA
06.2024 - 10.2025
- Executed comprehensive financial, administrative, and clerical support functions.
- Reviewed and approved invoices and bills, processed payments, cross-checked pricing with purchase orders, collaborated with factory purchasers on discrepancies, aided in establishing purchasing processes, and reviewed and sanctioned expenses.
- Prepared detailed financial statements and supporting schedules for the United States and Australian teams.
- Reconciled general ledger accounts for Accounts Payable/Accounts Receivable and Human Resources.
- Managed approximately 30 incoming calls and emails per day from customers.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Accounts Payable/Billing Specialist Hybrid
Oncor Electric Delivery Hydrogen Group
Dallas, USA
07.2023 - 06.2024
- Processed 75-100 invoices weekly, spanning various departments.
- Resolved overdue accounts and facilitated payment collection from individual and business clients.
- Performed comprehensive data entry and reconciliation using Excel.
- Rectified billing discrepancies and maintained data consistency across teams.
- Supported accounts payable activities, including thorough invoice audits.
- Reconciled customer accounts to ensure accurate billing and payment records.
- Processed billing transactions accurately and efficiently using advanced invoicing software.
- Assisted in developing streamlined billing procedures to enhance team productivity.
- Led initiatives to reduce billing discrepancies, improving overall accuracy rates.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Maintained detailed records of each account's payment history, providing easy access to information for audit and analysis purposes.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing write-offs.
- Monitored compliance with regulatory requirements in all billing processes and documentation.
- Collaborated with cross-functional teams to resolve complex billing inquiries effectively.
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.
- Maximized revenue potential by identifying and resolving under-billed accounts.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Identified opportunities for process improvement, leading to more streamlined billing operations.
- Facilitated staff training on new billing software, enhancing team productivity and billing accuracy.
- Increased revenue retention by setting up a follow-up system for outstanding payments.
- Played a key role in the annual audit process by providing comprehensive billing records and explanations for variances.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Generated monthly billing and posting reports for management review.
Claims Adjuster Property & Casualty Hybrid
State Farm
Dallas, USA
05.2021 - 07.2023
- Investigated and documented insurance claims.
- Reviewed Explanation of Benefits, reports, and facilitated claim resolution.
- Assessed damage and negotiated settlements.
- Directed claims negotiations within the allowable limit of insurance amounts and supported successful litigations for advanced issues.
Cash Applications Assistant
Rexel
Dallas, USA
11.2019 - 05.2021
- Accurately posted daily cash, credit, and check remittances.
- Processed lockbox deposits and reconciled accounting ledgers.
- Researched missing payments and processed necessary adjustments.
- Maintained detailed logs for Accounts Receivable transactions and ensured quality control.
- Assisted in reconciling accounts, identifying discrepancies, and implementing corrective measures.
- Processed revenue transactions using financial software to ensure accurate record-keeping.
- Maintained detailed documentation for audits and compliance purposes, ensuring adherence to regulations.
- Collaborated with cross-functional teams to streamline billing processes and enhance operational efficiency.
- Partnered with cross-functional teams to develop comprehensive solutions for complex billing scenarios that maximized company profits.
- Prepared detailed reports on revenue performance, presenting findings to senior leadership for strategic decision-making purposes.
- Continuously analyzed internal controls surrounding the Revenue Cycle process, identifying weaknesses leading to the implementation of updated protocols.
Cash Poster Remote
Interconnection LLC
Irving, Texas, USA
01.2019 - 09.2019
- Manually posted Cash Identification reports and daily cash receipts.
- Managed Electronic Funds Transfer/Automated Clearing House postings and reconciled bank statements.
- Collaborated with the accounts receivable team to resolve discrepancies, ensuring timely payments.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Accounts Receivable Specialist
Robert Half
Irving, Texas, USA
05.2018 - 10.2018
- Posted payments and resolved Accounts Receivable discrepancies efficiently.
- Reviewed and evaluated credit applications to accurately assess creditworthiness.
- Monitored accounts receivable meticulously, identifying overdue accounts promptly.
- Contacted customers regarding outstanding payments negotiating suitable payment plans.
- Maintained accurate records of collection activities and customer interactions comprehensively.
- Prepared and dispatched invoices and reminders to clients promptly.
- Collaborated with sales and customer service teams to effectively resolve payment issues.
- Report on accounts receivable status, providing valuable insights to management.
- Issued invoices and credits while maintaining consistent communication with clients.
- Utilized Excel and the Matrix system to reconcile lockbox batches accurately.
- Analyzed market trends to optimize pricing strategies and enhance revenue management processes.
- Monitored performance metrics to assess the effectiveness of revenue strategies, driving continuous improvement initiatives.
- Performed regular audits of system configurations, addressing discrepancies for more accurate reporting and analysis capabilities.
- Worked closely with finance teams to develop accurate budgets and forecasts for the organization's revenue streams.
- Streamlined operational procedures, enhancing efficiency in revenue management tasks.
Cosmetologist
Hair Studio
Irving, Texas, USA
02.2010 - 01.2018
- Consulting with clients to understand their beauty goals and preferences
- Providing various hair services, including cutting, styling, coloring, and treating hair.
- Performing skin treatments such as facials, chemical peels, and microdermabrasion
- Applying makeup and teaching the client's makeup application techniques
- Advising clients on appropriate skincare routines and products
- Keeping up to date with the latest beauty trends and techniques.
- Maintaining a clean and safe work environment in accordance with health and safety regulations.
- Selling beauty products and cosmetics
- Booking appointments and processing payments
- Participating in ongoing education and training to improve skills and stay current with industry standards
- Ensured compliance with health and safety standards throughout all procedures.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Education
Diploma -
Conway High School
Conway, AR05-2000
Skills
- Cash Application
- Payment Posting
- Accounts Receivable
- Lockbox Processing
- Microsoft Excel VLOOKUP
- Pivot Tables
- Formulas
- Bank Reconciliation
- Credit Management
- Invoice Auditing Data Entry
- AR Aging
- Refund Processing
- ERP Systems
- Oracle
- AS400
- Fi-Serve
- Maximo
- Yardi
- QuickBooks
- SharePoint Word Outlook
- Revenue growth
- Pricing optimization
- Competitive intelligence
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Teamwork
- Multitasking
- Reliability
- Excellent communication
- Problem-solving abilities
- Team collaboration
- Active listening
- Adaptability and flexibility
- Decision-making
- Cash handling expertise
- Client relationship management
Certification
- 06/2006 - 11/2007
- Golden Touch Academy
- Lancaster
LANGUAGES
English
Timeline
Sr. Credit and Collection Analyst Hybrid
McKesson
01.2026 - 04.2026
Accounts Payable/Receivable/HR
TWO USA
06.2024 - 10.2025
Accounts Payable/Billing Specialist Hybrid
Oncor Electric Delivery Hydrogen Group
07.2023 - 06.2024
Claims Adjuster Property & Casualty Hybrid
State Farm
05.2021 - 07.2023
Cash Applications Assistant
Rexel
11.2019 - 05.2021
Cash Poster Remote
Interconnection LLC
01.2019 - 09.2019
Accounts Receivable Specialist
Robert Half
05.2018 - 10.2018
Cosmetologist
Hair Studio
02.2010 - 01.2018
Diploma -
Conway High School