Daneshia James
Wilmington,NC
Summary
Certified medical assistant with expertise in electronic health records management and patient interaction. Demonstrated attention to detail and strong multitasking abilities, enhancing patient care and clinic efficiency. Proven track record in supporting healthcare teams and optimizing operational workflows.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Certified Medical Assistant
Austin Gastroenterology
Kyle, Texas
03.2025 - Current
- Collected and documented patient medical histories and vital signs to support accurate diagnosis and treatment.
- Utilized electronic health record systems for precise data entry and management.
- Coordinated patient scheduling to optimize appointment flow and reduce wait times.
- Scheduled appointments for patients via phone and in person.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Addressed patient concerns and inquiries promptly to enhance patient satisfaction and trust.
- Educated patients about medications, procedures and physician's instructions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Certified Medical Assistant
Austin ENT Associates
Austin, Texas
08.2022 - 02.2024
- Administered injections, immunizations, medications, and wound dressings per physician directives.
- Prepared patients for examinations and assisted physicians during procedures to enhance patient comfort and care.
- Educated patients on medication usage and post-procedure care instructions to ensure understanding and compliance.
- Organized examination rooms and medical supplies to streamline workflow and support efficient patient care.
- Collected and processed lab specimens, ensuring accuracy.
- Utilized electronic health record systems for precise data entry and management.
- Ensured cleanliness in examination rooms by disposing of materials properly and restocking supplies.
- Readied treatment rooms by cleaning surfaces and organizing necessary equipment.
Certified Medical Assistant
Dermatology Partner
Austin, Texas
12.2021 - 08.2022
- Documented patient encounters and medical histories, enhancing physician assessments.
- Collected and documented patient vital signs and medical histories, ensuring accurate patient care.
- Prepared accurate medical records, ensuring comprehensive patient information.
- Assisted physicians during procedures and prepared patients for examinations.
- Supported minor surgical procedures, including suturing lacerations under physician guidance.
- Educated patients on medications, procedures, and physician instructions.
- Responded to patient calls, directing them to appropriate departments for assistance. promptly, directing inquiries to appropriate departments.
- Obtained insurance authorizations for prescribed treatments, streamlining access to financial assistance programs.
Education
Certification - Medical Assistant
Sanford–Brown Ins
New York06-2010
Skills
- Electronic health records management
- Patient education and care coordination
- Vital sign documentation and monitoring
- Appointment scheduling and coordination
- Lab specimen collection and processing
- Clinical procedure assistance
- Effective communication skills
- Attention to detail
- Team collaboration and support
- Problem solving strategies
- Customer service excellence
- Multitasking and organization skills
- Treatment setup and injection administration
- Sterilization techniques in healthcare
- Healthcare procedures knowledge
- Patient documentation accuracy
- Basic life support certification
- HIPAA compliance protocols
- Blood pressure measurement techniques
- Telephone etiquette for patient interactions
- Verbal and written communication proficiency
- Triage assessment skills
Certification
- NHA
Affiliations
- Cancer Awareness- Walks
- Hospital Volunteer
Timeline
Certified Medical Assistant
Austin Gastroenterology
03.2025 - Current
Certified Medical Assistant
Austin ENT Associates
08.2022 - 02.2024
Certified Medical Assistant
Dermatology Partner
12.2021 - 08.2022
Certification - Medical Assistant
Sanford–Brown Ins