Dedicated worker focused on customer satisfaction and providing high-quality service. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Universal Banker
Associated Bank
Machesney Park, Illinois
11.2022 - Current
Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
Managed daily cash handling and ensured accurate balancing.
Delivered fast, knowledgeable services to meet diverse banking needs, resulting in satisfied customers.
Collaborated with team members to improve service delivery standards, contributing to a cohesive team environment.
Maintained compliance with banking regulations and internal policies.
Bank Teller
Union Savings Bank
Belvidere, IL
10.2016 - 11.2022
Processed customer transactions efficiently and accurately at Union Savings Bank.
Cashed customer checks, verified identification, and checked account balances to ensure compliance with bank policies.
Managed cash drawer and balanced daily transactions with precision.
Processed customer checks and verified identification while adhering to bank protocols to maintain accuracy and security.
Served numerous customers during high-volume shifts, maintaining composure and professionalism in stressful situations.