Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Grandpa’s Kitchen - Grill Bar 168
Garden Grove, CA
07.2023 - 01.2025
Provided exceptional customer service to an average of 300 guests per day, ensuring a memorable dining experience.
Managed food and beverage orders efficiently, ensuring accuracy and timely delivery.
Maintained cleanliness of the dining area, including tables, restrooms, and kitchen stations, adhering to health and safety standards.
Trained new employees in customer service techniques and restaurant procedures.
Addressed customer inquiries, complaints, and feedback in a professional and solution-oriented manner.
Assisted in inventory management, restocking supplies, and ensuring minimal food waste.
Collaborated with kitchen staff to ensure smooth operations and the timely delivery of meals.
Supply Supervisor
United States Marine Corps
Okinawa, Japan
05.2020 - 03.2023
Supervised all function areas of Supply, to include Property Accountability, Fiscal Accounting, Requisition Management, and Warehouse Procedures.
Recognized as Noncommisioned Officer (NCO) of the Quarter for the fourth quarter, fiscal year 2021.
Received a Navy and Marine Corps Achievement Medal for initiative, perseverance, leadership, and devotion to duty.
Supply Administrator
United States Marine Corps
Okinawa, Japan
03.2019 - 05.2020
Led and provided over 20 hours of instructions during 4 Responsible Manager (RMs) training courses, covering the important roles, responsibilities, and expectations within the Regiment.
Tenaciously reconciled over 1,700 government assets with the Headquarters’ RMs and Supply Executive Officer during each quarter.
Recognized as Marine of the Quarter for the fourth quarter, fiscal year 2020.
Received a Navy and Marine Corps Achievement Medal for initiative, leadership, and devotion to duty.
Server
Thai Son at Pennsauken Township, New Jersey
Pennsauken Township, New Jersey
06.2018 - 09.2018
Delivered high-quality service as part of a team in a fast-paced, upscale restaurant environment.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Busboy/Host/Assistant Manager
Prospectors at Mount Laurel Township, New Jersey
Mount Laurel Township, New Jersey
09.2017 - 06.2018
Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Answered customer questions about hours, seating, and menu information.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Improved customer satisfaction by addressing and resolving complaints promptly.