D'angela Rosello
Bridgeport,CT
Summary
Results-driven Specialty Operation Manager with a successful history at 42 North Dental, achieving 10% year-over-year revenue growth. Demonstrates expertise in revenue generation and team leadership, successfully integrating new specialties that increased patient throughput by 20%. Proficient in strategic marketing planning and fostering collaborative communication to enhance practice performance. Aiming to leverage these skills to drive further operational excellence.
Overview
18
18
years of professional experience
Work History
Specialty Operation Manager
42 North Dental
, CT
02.2025 - Current
- Directed specialty teams for over 103 dental practices, boosting revenue through guidance of 45 specialists. Successfully boosted revenue and ensured production goals of over $X million are consistently met across our rapidly growing organization, with 10% year-over-year growth in revenue.
- Cultivated and sustained robust relationships with over 50 dental directors, associates, specialty providers, and regional practice managers to bolster communication and uplift practice performance.
- Led successful integration of five new specialties, boosting patient throughput by 20% across all locations.
- Achieve a 98% positive feedback rate from new hires regarding their red-carpet experiences.
- Developed and implemented strategies to enhance patient care efficiency, reducing wait times by 15%.
- Oversaw staffing levels, incorporating hiring, performance management, and termination support for 30+ specialists across various locations.
- Collaborated with directors and managers to provide operational support, achieving a 90% alignment rate with organizational targets.
- Managed inventory and supply ordering, maintaining a 99% accuracy rate while reducing costs by 15%.
- Enhanced patient satisfaction by identifying operational gaps and giving specialists focused feedback, leading to a 20% increase in scores over the past year.
Practice Manager of Operations
Heartland Dental
Connecticut & New York
10.2022 - 02.2024
- Managed profitability enhancement through optimized scheduling within multiple offices.
- Secured accurate execution of accounts receivables, insurance claims, and payment agreement processes.
- Partnered with medical professionals to optimize treatment planning and align clinical objectives with operational outcomes.
- Lead onboarding, training, and performance evaluation of staff, supporting growth and development, while maintaining a positive and goal-oriented work environment.
- Implemented a hygiene-focused philosophy to unify clinical providers and management.
Office Manager
Linda Sarett DDS P.C.
Manhattan, NY
02.2019 - 10.2022
- Enhanced efficiency of office services through the implementation of effective policies.
- Developed team skills by providing training and setting achievable goals.
Patient Coordinator / Treatment Planner
Implant Dentistry of Harlem
Harlem, NY
09.2007 - 02.2019
- Oversaw clerical tasks like managing phone lines, executing treatment plans, and verifying insurance.
- Managed patient payment processing for operational efficiency.
Education
Associate of Applied Science - Hospitality Management
Monroe College
Bronx, NY06.2014
Skills
- Bilingual Communication Skills
- Effective Team Leadership
- Revenue Generation Expertise
- Insurance Specialist
- Microsoft Excel
- Microsoft Word
- Database Systems Administration
- Staff Training
- Employee Development
- Employee Performance Management
- Collaborative Communication Expertise
- Proficient in Conflict Resolution
- Payroll Administration
- Strategic Marketing Planning
- Profit and Loss Management
- Revenue growth strategies
Accomplishments
- Nominated for and successfully completed the Bell Leadership Achievers Program in 2023.
- Ranked consistently in the Top 3 PMOs with a 100% Collections to Production Ratio in 2023 and 2022.
Timeline
Specialty Operation Manager
42 North Dental
02.2025 - Current
Practice Manager of Operations
Heartland Dental
10.2022 - 02.2024
Office Manager
Linda Sarett DDS P.C.
02.2019 - 10.2022
Patient Coordinator / Treatment Planner
Implant Dentistry of Harlem
09.2007 - 02.2019
Associate of Applied Science - Hospitality Management
Monroe College
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