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D’angelo Cooke
Willingboro,NJ
Work Preference
Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Outside Lawn AssociateSales AssociateOnline Grocery AssociateWork Type
Full TimePart TimeLocation Preference
On-SiteLocation: Willingboro, NJ
Open to relocation: Yes
Important To Me
Career advancementWork-life balanceHealthcare benefitsPaid sick leave4-day work weekStock Options / Equity / Profit Sharing401k matchFlexible work hoursSummary
Dedicated professional with expertise in customer service and order fulfillment. Proven track record in ensuring safety compliance and optimizing workspace productivity. Strong ability to enhance customer satisfaction and streamline operations.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Outside Lawn Associate
Lowe's
Lumberton, New Jersey
03.2025 - Current
- Operated forklifts to transport materials safely within warehouse facilities.
- Loaded and unloaded goods from trucks and storage areas efficiently.
- Inspected equipment daily to ensure safe operational standards were met.
- Organized and cleaned workspaces alongside team members to maintain a productive environment.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Ensured safety procedures were followed when operating forklifts.
- Maintained current forklift training and certification.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Transported material to correct locations and documented inventory changes.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Assisted customers with product selection and inquiries.
- Restocked shelves and organized merchandise on sales floor to enhance shopping experience.
- Collaborated with team members to ensure smooth daily operations.
- Delivered excellent customer service to create a welcoming atmosphere for customers.
- Guided customers in product selection to enhance their shopping experience.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Conducted routine inspections on forklift before each shift.
- Loaded and unloaded pallets from trucks and storage areas.
Sales Associate
Dollar General Store
Burlington, New Jersey
03.2024 - 11.2024
- Assisted customers with product selection and inquiries.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Operated cash register and handled customer transactions efficiently.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Managed inventory by tracking stock levels and placing orders to ensure product availability.
- Restocked shelves and organized merchandise on the sales floor.
- Maintained up-to-date knowledge of store merchandise and policies.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Attended weekly team meetings to review performance goals and objectives.
- Tracked sales performance metrics to identify market trends and inform sales strategies.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Created promotional strategies that increased sales volume during key retail periods.
- Prepared merchandise for purchase or rental.
- Maintained records related to sales for store management.
Online Grocery Associate
Walmart
Cinnaminson , NJ
08.2023 - 01.2024
- Achieved accurate and efficient preparation of grocery orders for online customers.
- Coordinated with team members to achieve timely order fulfillment and delivery.
- Optimized inventory organization to sustain adequate stock levels.
- Utilized handheld devices for accurate scanning and tracking of inventory flows.
- Implemented safety protocols for consistent handling of food products and equipment.
- Communicated with customers to clarify orders, enhancing delivery efficiency.
- Picked and packed grocery items for online fulfillment efficiently.
- Assisted customers with online grocery orders and delivery options.
- Maintained cleanliness and organization in the grocery pick area.
- Collaborated with team members to ensure timely order completion.
- Utilized inventory management systems to track product availability.
- Resolved customer inquiries related to online shopping experiences.
- Followed safety protocols while handling food and grocery items.
- Ensured compliance with company policies during order processing tasks.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Maintained accurate records of all orders placed through the website.
- Satisfied customers with quick, accurate service under tight deadlines.
- Scanned items when pulling from shelves to update system stock information.
- Suggested comparable products to replace out-of-stock items.
- Managed multiple clients simultaneously while maintaining high standards of service and privacy.
Education
High School Diploma -
Skills
- Order fulfillment
- Inventory management
- Customer assistance
- Product merchandising
- Product display
- Material handling
- Grocery stocking
- Inventory restocking
- RF scanner
- Equipment inspection
- Safety compliance
- Equipment upkeep
- Store upkeep
- Product handling
- Basic math aptitude
- Customer service
- Problem solving
Certification
- forklift
- Standing forklift
Timeline
Outside Lawn Associate - Lowe's
03.2025 - Current
Sales Associate - Dollar General Store
03.2024 - 11.2024
Online Grocery Associate - Walmart
08.2023 - 01.2024
Willingboro High School - High School Diploma,