D'Angelo McDaniel
Los Angeles,CA
Summary
Dynamic shift supervisor at Starbucks with proven leadership and customer service excellence. Skilled in optimizing operations and enhancing team performance. Adept at conflict resolution and maintaining high ethical standards. Holds a CA Class C driver's license and possesses strong organizational skills, ensuring efficient delivery and safety in all tasks.
Overview
17
17
years of professional experience
Work History
Shift supervisor
Starbucks
Torrance, CA
10.2025 - Current
- Led day-to-day store operations during assigned shifts, ensuring high standards of customer service, safety, and operational efficiency
- Supervised, coached, and motivated team members to improve performance, productivity, and customer satisfaction
- Managed opening and closing procedures, including cash handling, deposits, and loss-prevention controls, with consistent accuracy.
- Scheduled and deployed staff based on traffic patterns to optimize labor costs and workflow.
- Resolved customer issues and de-escalated conflicts professionally to maintain brand reputation and loyalty.
- Supported training, onboarding, and accountability of team members, while fostering a positive, inclusive work environment.
Route Delivery Driver/Sales Representative
Ready Refresh
Los Angeles, CA
03.2018 - 05.2025
- Following the best practices for safety, both on the road and while loading or unloading a truck; communicating with dispatchers, drivers and other team members to make deliveries; meeting delivery deadlines; performing basic truck inspections; loading and unloading products; tracking shipments and deliveries; obtaining client or customer signatures when needed and providing excellent customer service while providing sales of products.
Delivery Driver – Amazon Contractor
Southland Parcel Services
Los Angeles, CA
10.2017 - 03.2018
- Conferred with supervisor to determine daily route; loaded cargo van with parcels for delivery; trained new hires of job processes, scanned parcels, proper management of cargo van and techniques of driving and delivery. Maintained a safe driving record.
Delivery Driver
Avitus Group
Los Angeles, CA
04.2016 - 06.2016
- Part-time assignment while attending school; efficiently scanned and delivered products in a timely manner.
Delivery Driver
Eat Club
Los Angeles, CA
09.2014 - 04.2016
- Part-time assignment while attending school; retrieved, packed and delivered meals to businesses.
Ship Servicemen E-3 on USS John C. Stennis (CVN74)
United States Military Navy
11.2008 - 11.2012
- Servicemen Duties: Operating Shipboard: Reliable for all functions of vending machines (1 6) on the ship including stocking, restoring, labeling, pricing and inventory of all merchandise. Oversaw cleanliness and restocking of the ships main and secondary vending storerooms. Responsible for managing and operating ships production of clean clothing. Accounted for laundry check-in, and scheduling pick-ups. Proficient in sanitation, equipment safety, and usage of clothing pressing machine.
- Collateral Duties: Maintenance Division Supply Department: Maintained the functionality of fire plugs by removing debris, inspected ware and tear, lubrication, and leakage etc. Preserved the function of C02 bottles by inspecting horns, securing seals, examining for cleanliness, and made certain C02 bottles were placed in accessible locations. Oversaw maintenance of Quick Acting Doors on ship by removing and re-attaching door arms to assure accuracy fitting, while assuring Quick Acting Doors were also up to standard.
- Ship Duties: Messenger of the Watch - MOOW: Second line of defense for incoming and out-going personnel or civilian on USS John C Stennis quarterdeck. Accountable for checking identification cards every 8 days during 24-hour watch.
Education
Associate of Science - Film
Los Angeles Film School
Hollywood, CAAssociate of Science - Recording Arts
Los Angeles Film School
Hollywood, CAHigh School Diploma -
Charter Oak High School
Covina, CASkills
- HAZMAT safety training
- Firearms safety training
- Defensive tactics training
- Emergency response training
- Team leadership
- Interpersonal skills
- Multi-tasking abilities
- Organizational skills
- Integrity and reliability
- Ethical standards
- Self-motivation
- Attention to detail
- Customer service excellence
- CA Class C driver's license
- Security guard certification
Timeline
Shift supervisor
Starbucks
10.2025 - Current
Route Delivery Driver/Sales Representative
Ready Refresh
03.2018 - 05.2025
Delivery Driver – Amazon Contractor
Southland Parcel Services
10.2017 - 03.2018
Delivery Driver
Avitus Group
04.2016 - 06.2016
Delivery Driver
Eat Club
09.2014 - 04.2016
Ship Servicemen E-3 on USS John C. Stennis (CVN74)
United States Military Navy
11.2008 - 11.2012
Associate of Science - Film
Los Angeles Film School
Associate of Science - Recording Arts
Los Angeles Film School
High School Diploma -
Charter Oak High School