Dangelo Meredith
Ocala,FL
Summary
Dynamic professional with a strong background in customer service and retail operations, notably at GDI. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in cash management and inventory oversight, consistently achieving operational excellence while fostering a positive team environment.
Overview
9
9
years of professional experience
Work History
Laborer
Grandview Landscaping
Ocala, FL
12.2023 - Current
- Safety operates equipment
- Completing paperwork.
- Work both independently and as part of a team.
- Lawn maintenance.
- Lifting and working outdoors in various weather condition.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Assistant Manager
GDI
Jamaica
10.2019 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Arrange and maintain product displays.
- Monitor regular reports on sales, inventory levels, and relevant information to the company owners.
Baker/Sales Representative
Right's Bakery
Jamaica
02.2018 - 08.2019
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Maintained accurate inventory of baking supplies and ingredients.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
Customer Service Representative
Big Buy Variety Store
Jamaica
12.2016 - 11.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Certification - Construction
Heart College Of Construction
Jamaica 11.2016
High School Diploma -
Alston High School
Jamaica07.2014
Skills
- Strong visual merchandising skills
- Great communication skills
- Attention to detail
- Physical stamina
- Great knowledge of retail operations
- Basic computer skills
- Time management
- Customer service skills
- Cash/payment management
- Training & Development
- Inventory management
- Organization management
Timeline
Laborer
Grandview Landscaping
12.2023 - Current
Assistant Manager
GDI
10.2019 - 09.2023
Baker/Sales Representative
Right's Bakery
02.2018 - 08.2019
Customer Service Representative
Big Buy Variety Store
12.2016 - 11.2017
Certification - Construction
Heart College Of Construction
High School Diploma -
Alston High School