Dani Carrillo
Kenosha
Summary
Dynamic professional with extensive experience in security management and customer service at Weiser Security Services. Proven track record of enhancing safety protocols and communicating effectively with diverse stakeholders. Expertise in data entry and problem-solving, consistently achieving high standards in facility security and client satisfaction.
Overview
5
5
years of professional experience
Work History
Security Officer
Weiser Security Services
Kenosha
02.2025 - Current
- Job duties include protecting the interests of clients within the limits of the facility and protecting the lives and property of employees and visitors.
- Monitor and control access to property as required by post orders.
- Completed patrols according to post orders.
- Observe and report signs of crime or disorder and investigate disturbances.
- Notified authorities during emergencies, following post order protocols.
- Reported violations of company policy and local and federal laws as outlined in the employee handbook.
- Prepared daily reports and submitted to appropriate contacts for review.
Account Follow Up Representative
City of Hope
Zion
02.2024 - 02.2025
- Reconciled insurance practices (contracted/non-contracted) to ensure accurate reimbursement and resolution of patient or insurance account balances through effective follow-up tactics.
- Supported patients in navigating healthcare services and resources, enhancing their access to necessary care.
- Maintained accurate patient records in electronic health systems.
- Handled difficult calls with strong telephone etiquette, maintaining professionalism and ensuring effective communication.
Amazon Delivery Driver
Amazon DSP
Kenosha
11.2024 - 12.2024
- Delivered packages across designated routes, ensuring timely arrivals and customer satisfaction.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Loaded, secured, and unloaded cargo efficiently, optimizing delivery processes.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations, minimizing risks.
Office Assistant
Cancer Treatment Centers of America
Zion
11.2022 - 02.2023
- Ensured quality and data integrity in office assistant functions, supporting accurate record-keeping.
- Executed daily tasks efficiently, contributing to overall office productivity.
- Copied, sorted, and filed office records, facilitating easy access to business transactions.
- Identified opportunities for improving efficiency in workflows.
Cleaning Technician
Mahler Clean
Kenosha
05.2021 - 05.2022
- Performed cleaning of commercial spaces using standard equipment and techniques to maintain a sanitary environment.
- Collaborated with cleaning team to consistently uphold high facility cleanliness standards.
- Adhered to health codes to maintain sanitation standards.
- Executed maintenance tasks to ensure facility functionality and safety.
Campus Security Officer
Whitewater College
Whitewater
10.2021 - 12.2021
- Monitored security cameras to detect suspicious activity across campus.
- Monitored suspicious activities and coordinated with whitewater police department for effective security response.
- Ensured safety and security during events attended by large groups.
- Patrolled campus buildings to enforce security guidelines and secure premises.
Education
High school diploma -
Tremper High School
Kenosha, WI06-2021
Some College (No Degree) - Liberal Arts
University of Wisconsin, Whitewater
Whitewater, WI04-2026
Skills
- Security management
- Sanitation services
- Safety protocols
- Claims appeal procedures
- Insurance processing
- Data entry
- Customer service
- Problem solving
- Effective communication
- Time management
- Cleaning services
- Collecting information
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Security Officer
Weiser Security Services
02.2025 - Current
Amazon Delivery Driver
Amazon DSP
11.2024 - 12.2024
Account Follow Up Representative
City of Hope
02.2024 - 02.2025
Office Assistant
Cancer Treatment Centers of America
11.2022 - 02.2023
Campus Security Officer
Whitewater College
10.2021 - 12.2021
Cleaning Technician
Mahler Clean
05.2021 - 05.2022
High school diploma -
Tremper High School
Some College (No Degree) - Liberal Arts
University of Wisconsin, Whitewater