Dani Dubowitz
Optum (Genoa Healthcare)
Parrish,FL
32
years of professional experience
Achieved high-quality service delivery through strategic communication and organizational excellence.,Enhanced team performance by effectively managing diverse responsibilities under tight deadlines.,Contributed to professional development initiatives while supporting team success.
Work History
Pharmacy Care Coordinator
3 Years 3 Months- Coordinated transitions of care from hospital to home and during skilled nursing facility admissions/discharges to ensure accurate medication documentation and reconciliation.
- Managed medication therapy reviews to optimize patient outcomes and adherence.
- Coordinated patient care plans with healthcare teams to enhance medication management and optimize patient outcomes.
- Performed medication reconciliation and updated patient records in EPIC EHR based on hospital and SNF discharge summaries and History & Physical information.
- Maintained and updated patient records and medication histories to ensure accuracy and support quality care.
- Assisted pharmacists in providing pharmaceutical care services to patients including medication reconciliation and therapeutic interchanges.
- Partnered with pharmacists to enhance operational efficiency in the pharmacy.
Lead Pharmacy Technician
3 Years 3 Months- Processed prescriptions accurately for diverse patient populations.
- Utilized pharmacy management software for prescription tracking and billing.
- Implemented workflow improvements to enhance team efficiency and service delivery.
- Maintained and updated patient profiles, including allergies, medications and lab results.
- Addressed customer service inquiries from patients regarding medications and billing issues, ensuring accurate information and support.
- Facilitated third-party insurance claims processing for medication reimbursement, enhancing patient access to necessary treatments.
- Procured medications from wholesalers to ensure sufficient inventory.
- Ensured compliance with state and federal regulations related to pharmacy operations.
- Coordinated medication delivery services for patients unable to pick up prescriptions in person, improving patient compliance and satisfaction.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
Certified Pharmacy Technician
5 Months- Processed and filled prescriptions accurately for customer needs.
- Delivered customer service by addressing medication inquiries and ensuring accurate information.
- Supported pharmacists in preparing prescriptions, including counting tablets and labeling bottles for efficient processing.
- Maintained inventory levels and organized medication storage efficiently.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Established and updated patient profiles, medications and insurance details.
Pharmacy Technician Supervisor
3 Years 10 Months- Processed prescription orders using pharmacy management software.
- Processing and obtaining all medication is accurate and has refills for future fills
- Contacted insurance companies to gather essential information on policies and payment benefits for patients, facilitating smoother transactions.
- Delivered medications to dedicated Assisted Living Communities, ensuring residents received all medications on schedule.
- Conducted training sessions for new employees to ensure comprehensive understanding of procedures.
- Collaborated with upper management to develop customer retention strategies.
- Oversaw a team of 8+ staff, ensuring effective collaboration and project success.
- Analyzed processes to identify and implement efficiency improvements, enhancing workflow and service delivery.
Certified Pharmacy Technician
15 Years 8 Months- Extensive customer service and public contact
- Communication with multiple third party affiliates
- Full knowledge and use of EPRN computer system
- Distributed prescriptions to customers at pharmacy counter.
- Processing and filling prescriptions
- Received inventory and maintained daily shelf organization for accurate medication inventory
- Assisted pharmacists and pharmacy manager with essential duties to ensure operational effectiveness
- Trained new employees on pharmacy procedures and systems for seamless integration
- Training all current employees on new tasks and programs
- Identified and resolved issues to enhance workflow efficiency.
- Contacting doctor's offices for all pertinent information
Pharmacy Technician
3 Months- Supported pharmacist in delivering exceptional customer service
- Processed and filled medical prescriptions accurately and efficiently
- Conducted inventory checks to ensure accurate stock levels.
- Organized and designed product displays to enhance visibility and accessibility
- Executed various computer operations to support daily tasks.
Pharmacy Technician
1 Year 9 Months- Assisted customers and facilitated over-the-counter transactions
- Delivered comprehensive services to customers and potential customers
- Supported pharmacist in enhancing customer service experience
- Processed medical prescriptions accurately and efficiently
- Inventory, stocking and display designs
Education
Bachelor of Arts Degree - English Literature, Pre-Pharmacy
Skills
Led pharmacy software initiatives to streamline operations. Oversaw prescription processing to ensure efficiency. Directed medication dispensing protocols for accuracy. Supervised EHR documentation processes using Epic. Championed HIPAA compliance measures across departments. Enforced compliance adherence throughout team activities. Implemented SuiteRx technology for improved workflow. Managed QS1 technology integration for enhanced service delivery. Guided Docutrack technology usage for effective record-keeping. Leveraged Microsoft Excel for analytical reporting. Authored documents with Microsoft Word for clear communication. Facilitated communication through Microsoft Outlook. Delivered presentations using Microsoft PowerPoint effectively. Ensured meticulous record maintenance practices. Resolved complex issues through strategic problem-solving. Fostered a detail-oriented work environment. Cultivated strong relationships with stakeholders. Promoted team collaboration for project success. Enhanced relationship building among team members. Upheld law compliance in all operational areas. Streamlined insurance billing processes for timely reimbursements.
Affiliations
- Member, Wardenburg Student Health Board, University of Colorado at Boulder
- Member, Alpha Epsilon Delta, Pre-Health Honor Society including Preceptorships, Philanthropies and community service activities
Certifications Licensure
- PTCB National Certification, 11/01/03, present
- Colorado State Pharmacy Technician License, 03/01/20, present
References
Excellent personal and professional references furnished upon request.
Company Recognitions
- Pharmacy Technician of the Year 2011 for the King Soopers Division
- Honored with 200+ OSAT Customer Feedback Survey Acknowledgements from customers at King Soopers
- Earned multiple levels of status change within Heartland Pharmacy to become the top level of Platinum Pharmacy Technician which included extra training and teaching methods to my team
- Employee of the month for January 2022 at ClearSpring Pharmacy
Timeline
Pharmacy Care Coordinator
Optum (Remote)
03.2023 - CurrentRead More
Lead Pharmacy Technician
Optum (Genoa Healthcare)
03.2023 - CurrentRead More
Certified Pharmacy Technician
ClearSpring Pharmacy
10.2022 - 03.2023Read More
Pharmacy Technician Supervisor
Heartland Pharmacy
12.2018 - 10.2022Read More
Certified Pharmacy Technician
King Soopers
04.2003 - 12.2018Read More
Pharmacy Technician
Walgreens
05.1998 - 08.1998Read More
Pharmacy Technician
Walgreens
08.1994 - 05.1996Read More
University of Colorado at Boulder
Bachelor of Arts Degree from English Literature, Pre-Pharmacy
Read More