Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Danielle Harrell

San Leandro,CA

Summary

Dynamic and dedicated professional with experience at Starbucks, excelling in customer service and team collaboration. Recognized for attention to detail and time management, I effectively resolved customer complaints and crafted personalized beverages, enhancing customer satisfaction and loyalty. A friendly and outgoing team player, I thrive in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Barista

Kota's Coffee House
03.2025 - 07.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Store Associate

In N Out Burger
04.2024 - 05.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Care for Nahadzaan

Northern Arizona University Student Organization
09.2023 - 01.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Barista

Starbucks
05.2023 - 01.2024
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

Bachelor of Science - Forensic Science

Northern Arizona University
Flagstaff, AZ
05-2026

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Redesigned coffee menu for improved readability.

Timeline

Barista

Kota's Coffee House
03.2025 - 07.2025

Store Associate

In N Out Burger
04.2024 - 05.2025

Care for Nahadzaan

Northern Arizona University Student Organization
09.2023 - 01.2024

Barista

Starbucks
05.2023 - 01.2024

Bachelor of Science - Forensic Science

Northern Arizona University

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Danielle Harrell