Danielle Harrell
San Leandro,CA
Summary
Dynamic and dedicated professional with experience at Starbucks, excelling in customer service and team collaboration. Recognized for attention to detail and time management, I effectively resolved customer complaints and crafted personalized beverages, enhancing customer satisfaction and loyalty. A friendly and outgoing team player, I thrive in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Barista
Kota's Coffee House
Munds Park, AZ
03.2025 - 07.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Store Associate
In N Out Burger
Flagstaff, AZ
04.2024 - 05.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Care for Nahadzaan
Northern Arizona University Student Organization
Flagstaff, AZ
09.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Barista
Starbucks
San Leandro, CA
05.2023 - 01.2024
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Bachelor of Science - Forensic Science
Northern Arizona University
Flagstaff, AZ05-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Redesigned coffee menu for improved readability.
Timeline
Barista
Kota's Coffee House
03.2025 - 07.2025
Store Associate
In N Out Burger
04.2024 - 05.2025
Care for Nahadzaan
Northern Arizona University Student Organization
09.2023 - 01.2024
Barista
Starbucks
05.2023 - 01.2024
Bachelor of Science - Forensic Science
Northern Arizona University