Dani Harris
Plano
Summary
Results driven Operations Manager with expertise in team leadership, daily operations coordination, employee training, and guest service management across diverse sectors. Proven ability to streamline processes and foster efficient work environments. Prepared to leverage strong leadership and communication skills in a dynamic Operations management role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Trainer
Oak & Stone
05.2026 - Current
- Trained staff on POS systems, cash handling, and effective multitasking in high pressure environments.
- Evaluated training effectiveness using participant feedback and performance assessments to enhance future training sessions.
- Collaborate with management to align training goals with business objectives and brand standards.
- Mentored new trainers on best practices and effective teaching methodologies to ensure consistent training quality.
Administrator - Business Operations
IM Learning
Richardson
02.2022 - Current
- Trained staff in scheduling, communication, and daily operations to enhance team effectiveness.
- Maintained detailed records and coordinated communication between families and leadership to support organizational goals.
- Facilitated scheduling of meetings, ensuring resource availability and resolving conflicts to optimize meeting effectiveness.
Office Administrator
Enlivant Senior Living
Mesquite
01.2020 - 02.2022
- Managed office operations, scheduling, resident records, and administrative workflows.
- Served as liaison between residents, families, and staff.
- Maintained compliance and accurate documentation.
Server
Razzoo's
Mesquite
04.2019 - 03.2020
- Delivered outstanding customer service in a high-volume restaurant.
Sales Administrator & Teacher
Montessori Academy at Westridge
McKinney
12.2016 - 12.2019
- Managed administrative tasks, family communication, and enrollment support while teaching.
Pre-K Teacher
The Children's Ark
Plano
11.2015 - 12.2016
- Developed curriculum and created safe, engaging classroom environment.
Education
Bachelor's - Human Resource Management
Western Governors University
High School Diploma -
Plano West Senior High School
Skills
- Training Coordination
- Learning Management Systems
- Assessment Techniques
- Training
- Customer Service
- Scheduling
- Office Administration
- Organization
- Leadership
- Team Development
- Problem Solving
- Conflict Resolution
- Adaptability
- Communication
Certification
- Driver's License
- First Aid Certified
- CPR Certified
- 24 Hours Continuing Education
Timeline
Certified Trainer
Oak & Stone
05.2026 - Current
Administrator - Business Operations
IM Learning
02.2022 - Current
Office Administrator
Enlivant Senior Living
01.2020 - 02.2022
Server
Razzoo's
04.2019 - 03.2020
Sales Administrator & Teacher
Montessori Academy at Westridge
12.2016 - 12.2019
Pre-K Teacher
The Children's Ark
11.2015 - 12.2016
Bachelor's - Human Resource Management
Western Governors University
High School Diploma -
Plano West Senior High School