Summary
Overview
Work History
Education
Accomplishments
Timeline
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Dani Horta

Abington,MA

Summary

Bilingual Store Manager with extensive experience driving success in high-volume retail environments. Proven track record of leading stores to exceed key performance indicators through strategic operations, team development, and a focus on results. Skilled in optimizing asset protection policies and procedures to enhance store performance and compliance. Passionate about mentoring emerging leaders and building strong teams that contribute to both store- and district-level success.

Overview

6
6
years of professional experience

Work History

Store Manager

Bath & Body Works
03.2023 - Current
  • Developed and executed a clear business strategy that drove sales and profit growth while identifying new opportunities to increase store volume and revenue; set measurable goals aligned with brand objectives and adjusted tactics as needed to maximize performance.
  • Consistently delivered strong, quantifiable results, exceeding key performance indicators and contributing to district-level success.
  • Recruited, hired, and developed diverse, high-performing talent, building strong leadership pipelines and ensuring teams were fully staffed with skilled and motivated individuals.
  • Promoted a culture of teamwork and recognition, fostering commitment through support, relationship-building, and celebrating individual and team contributions.
  • Communicated effectively across all levels, ensuring that information was shared clearly, consistently, and accessibly to drive alignment and engagement.

Store Manager

Ann Taylor Factory
06.2020 - 03.2023
  • Elevated customer satisfaction scores by delivering targeted training on customer service and product knowledge, empowering staff to deliver exceptional experiences.
  • Executed strategic visual merchandising initiatives by rotating displays to spotlight new product launches and promotional campaigns, boosting customer engagement and sell-through.
  • Collaborated with the corporate visual team to develop and share visual merchandising strategies and photo decks across the region, supporting effective sell-down tactics for stores with varying fixture counts.
  • Directed daily store operations, maintaining a clean, organized, and safe environment for both customers and employees to support a premium shopping experience.
  • Led store teams in high-volume, fast-paced settings, using clear communication and positive reinforcement to drive performance and morale.

Co-Manager

Ann Taylor Factory
06.2019 - 06.2020
  • Directed day-to-day operations including inventory control, cash handling, and adherence to opening and closing procedures, ensuring operational compliance and efficiency.
  • Hired, trained, and mentored new team members, developing a high-performing staff and strengthening the store’s leadership pipeline.
  • Fostered a customer-centric culture by coaching associates in service standards and product knowledge, resulting in improved customer satisfaction scores.
  • Stabilized an underperforming store by rebuilding the team and driving a culture of accountability and excellence, laying the foundation for sustained growth.

Education

Associate of Science - Business Administration

Southern Maine Community College
South Portland, ME
04.2018

Accomplishments

  • Led community-focused brand events in partnership with nonprofits such as The Dempsey Center and Alex's Lemonade Stand, coordinating private in-store experiences and donating 20% of proceeds to support their missions.
  • Influenced district-wide performance by leading impactful conference calls, sharing best practices, and driving collaboration beyond the store level to support overall regional success.

Timeline

Store Manager

Bath & Body Works
03.2023 - Current

Store Manager

Ann Taylor Factory
06.2020 - 03.2023

Co-Manager

Ann Taylor Factory
06.2019 - 06.2020

Associate of Science - Business Administration

Southern Maine Community College

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Dani Horta