Dani Ray
Virginia Beach,VA
Summary
Accomplished HR professional with extensive experience in global recruitment and talent management, notably at ZIM Integrated Shipping Services Co. LLC. Expert in compensation analysis and HR program development, with a knack for fostering team unity and implementing training programs that significantly reduce turnover. Skilled communicator, adept at building rapport with diverse groups.
Overview
21
21
years of professional experience
Work History
Talent Acquisition Specialist
ZIM Integrated Shipping Services Co. LLC
Virginia Beach, VA
10.2022 - Current
- Company Overview: International Logistics recruiter providing highly specialized sourcing for niche industry candidates
- Full cycle international recruiting (screening, interviewing, evaluating candidates, headhunting passive candidates, leveraging social media platforms, branding, job postings, reference checks, job descriptions, recruiting reporting & analytics, website administrator for internal postings)
- Organized quarterly job fairs on site, attended career fairs at local organizations and universities
- Created summer internship program, sourced student talent, & facilitated the 8-week program
- Partnered with hiring managers to determine candidate qualifications and expectations of the job
- Provided career development guidance for existing employees, (resume and interview prep)
- Built and maintained strong pipeline through long term relationships with strong candidates
- International Logistics recruiter providing highly specialized sourcing for niche industry candidates
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
- Developed and delivered training to hiring managers on effective interviewing techniques and diversity hiring practices.
- Managed relationships with recruitment agencies and external partners to fill roles efficiently.
- Negotiated job offers and terms of employment to secure top candidates.
- Conducted exit interviews to gather feedback and improve retention strategies.
Human Resources Senior Generalist
ZIM Integrated Shipping Services Co. LLC
Norfolk, VA
01.2021 - 01.2022
- Company Overview: International Logistics recruiter providing highly specialized sourcing for niche industry candidates
- As the only Generalist in the US, provided HR support for all US-based employees, including those with ZIM USA, Caribbean/Central America District, Latin America District, and ZIM-Canada
- Implemented the company’s first background check/drug testing program
- Processed personnel changes, HRIS updates, and assisted payroll when needed
- Reporting for various HR KPIs and metrics such as employee experience, hiring, attrition, and exit interview data compilation, to improve existing processes
- Responsible for employee relations, investigations, personnel records management, vendor management, policy interpretation, succession planning, organizational development, project management, presenting to senior management, and planning company events
- Responsible for all aspects of new hire onboarding (I9, weekly new hire orientation, led project to automate onboarding process)
- International Logistics recruiter providing highly specialized sourcing for niche industry candidates
- Developed and implemented a training program for new employees to ensure effective onboarding and productivity.
- Led cross-functional teams in developing innovative solutions that addressed business needs.
- Collaborated with stakeholders at all levels of the organization to ensure successful project completion.
HR-Compliance Coordinator (Health Services Team)
Norfolk Southern Corporation
Norfolk, VA
01.2019 - 01.2021
- Assisted DER in developing and implementing successful DOT workplace drug and alcohol programs
- Front line point of contact for communication and interpretation of policies and SOPs related to drugs and alcohol
- Collaborated with department heads to create and implement new policies, approaches, and procedures
- Revised and amended internal policies and procedures manual when needed
- Managed specific aspects of the drug and alcohol program: created Follow Up test schedules, identified facility errors and fatal flaws, reviewed negative chain of custody forms for compliance
- Acted as liaison between drug testing agents, SAP’s, CMO, MRO, and Operations field officers
- Conducted new employee trainings and presentations (both in person and virtually)
- Removed regulated employees from service on behalf of the Medical Review Officer; supplied Labor Relations with legal documentation for disciplinary administrative hearings
- Prioritized and managed multiple assigned projects while maintaining high volume workload
Human Resources Coordinator
Augustine Home Healthcare Inc.
Virginia Beach, VA
01.2016 - 01.2019
- Headed the HR Department providing leadership in employee relations, records maintenance, and turnover reduction, while enhancing Human Resources programs and policies where needed
- Screened applications and resumes, conducted all interviews, administered drug tests, criminal background checks, reference checks, and completed all employment verification requests
- On-boarding duties such as processing new hire paperwork, hosting new hire orientations, leading facility tours, and providing department specific training
- Input and maintained up-to-date employee information in HRIS system (Generations)
- Responsible for compensation planning and performance evaluations for all hourly associates
- Organized monthly certification classes and recruited top candidates for employment
- Developed recruitment strategies to attract industry top talent to fill targeted job openings
Patient Care Coordinator
Connect Hearing
Virginia Beach, VA
01.2014 - 01.2016
- Acted as office manager and marketing coordinator while managing all aspects of patient relations and providing support for the hearing care provider or audiologist on staff
- Administrative duties such as maintaining patient charts, setting and confirming patient appointments, verifying insurance coverage, and following up on benefit authorizations
- Placed outbound calls to prospective and existing patients in order to schedule consultations
- Provided technical support and hearing device maintenance resolving all patient issues
- Managed a $75,000 stock inventory; tracked shipments to and from manufacturers and labs
- Monthly public speaking engagements to raise awareness about hearing health in the community
Office Manager
Norris Counseling
Flint, MI
01.2004 - 01.2014
- Provided operational leadership for multiple sites while monitoring, directing, and training front desk staff
- Supervised a team of 12 and delegated daily tasks according to individual needs and capability
- Conducted performance evaluations and made recommendations for salary and wage increases
- Responsible for recruiting, interviewing, training, scheduling, accounting, and reporting
- Monitored patient accounts and ensured compliance with proper billing practices
- Resolved patient related issues including appointments, complaints, and follow-up courtesy calls
- Monitored and tracked departmental budget annually never exceeding allocated budget
Education
Juris Doctor -
Western Michigan University Cooley Law School
Lansing, MI01.2015
Bachelor of Arts - Communications
Wayne State University
Detroit, MI01.2008
Associates in Arts -
Mott Community College
Flint, MI01.2006
Skills
- Scheduled, staffed, operated, delegated, monitored budget/inventory, and led teams
- Handled performance management and conflict resolution
- Developed business; marketed, increased sales, and reached out to community
- Communicated skillfully, respected cultures, built rapport with diverse groups, and fostered team unity
- Designed/implemented a training program which reduced turnover and was deployed at all sites
- Facilitated software training, developed and implemented quarterly teambuilding events, and established recognition programs for individuals that took initiative
- Promoted to Regional Trainer during roll-out of company-wide software system upgrade
- Assessed skill gaps for employees and developed training courses to meet identified needs
- Coordinated ongoing technical training classes to comply with industry specific requirements
- Global recruitment
- Talent management
- Compensation analysis
- HR program development
Accomplishments
■ Created summer internship program, sourced student talent, & facilitated the 8-week program.
■ Implemented the company’s first background check/drug testing program.
■ Paper to ADP
■ Designed/implemented a training program which reduced turnover and was deployed at all sites.
■ Promoted to Regional Trainer during roll-out of company-wide software system upgrade.
■ Knowledge of employment law with additional legal experience through coursework and internships.
Timeline
Talent Acquisition Specialist
ZIM Integrated Shipping Services Co. LLC
10.2022 - Current
Human Resources Senior Generalist
ZIM Integrated Shipping Services Co. LLC
01.2021 - 01.2022
HR-Compliance Coordinator (Health Services Team)
Norfolk Southern Corporation
01.2019 - 01.2021
Human Resources Coordinator
Augustine Home Healthcare Inc.
01.2016 - 01.2019
Patient Care Coordinator
Connect Hearing
01.2014 - 01.2016
Office Manager
Norris Counseling
01.2004 - 01.2014
Juris Doctor -
Western Michigan University Cooley Law School
Bachelor of Arts - Communications
Wayne State University
Associates in Arts -
Mott Community College
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