Dani Stavely
Naples,FL
Overview
5
5
years of professional experience
Work History
Desk Assistant
Florida Gulf Coast University
Ft Myers, USA
08.2023 - 05.2025
- Provided customer service to residents, including addressing housing concerns and room access.
- Handled confidential information with discretion and integrity.
- Opened, sorted, and distributed incoming mail to residents.
- Answered phone calls and emails in a timely manner.
Internship
Girls on the Run of Southwest Florida
Fort Myers, FL
01.2025 - 04.2025
- Maintained positive working relationship with fellow staff and management.
- Maintained accurate records of all activities performed throughout internship period.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Helped maintain applicant tracking systems and recruiting metrics.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with the development of social media campaigns.
Summer Camp Teaching Assistant
The Golisano Children’s Museum of Naples (C’mon)
Naples, USA
06.2021 - 08.2024
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Assisted teachers with lesson preparation and curriculum implementation.
- Assisted teachers in creating lesson plans and providing instructional materials.
- Provided one-on-one support to students requiring additional assistance.
- Enforced rules for behavior and established expectations for student conduct, in accordance with camp guidelines.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
Guest Service Specialist
The Golisano Children’s Museum of Naples (C’mon)
Naples, USA
06.2021 - 08.2021
- Resolved guest complaints in a timely and efficient manner.
- Provided support during peak hours in order to maintain excellent customer service standards.
- Checked exhibits frequently for cleaning and maintenance needs to keep areas organized and tidy.
- Described tour points of interest to group members, responding to general inquiries and questions.
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
Guest Experience
Paradise Coast Sports Complex
Naples, USA
10.2020 - 05.2021
- Enforced park rules and regulations.
- Ensured the safety of patrons in the complex with the help of security.
- Responded to customer complaints in a professional manner and resolved issues quickly to maintain positive guest experience.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Greeted park visitors, answered questions, and provided directions.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor's Degree - Psychology
Florida Gulf Coast University
Fort Myers, FL05.2025
Skills
- Ethics-Focused Mediator
- Consistent Integrity
- Collaborative
- Flexible Thinking
- Focused on Achieving Goals
- Detail-Oriented Approach
- Event Logistics Assistance
- Strong oral and written communication skills
Affiliations
- Volunteer lacrosse coach with Naples Lacrosse Club
- Avid reader
Timeline
Internship
Girls on the Run of Southwest Florida
01.2025 - 04.2025
Desk Assistant
Florida Gulf Coast University
08.2023 - 05.2025
Summer Camp Teaching Assistant
The Golisano Children’s Museum of Naples (C’mon)
06.2021 - 08.2024
Guest Service Specialist
The Golisano Children’s Museum of Naples (C’mon)
06.2021 - 08.2021
Guest Experience
Paradise Coast Sports Complex
10.2020 - 05.2021
Bachelor's Degree - Psychology
Florida Gulf Coast University