Summary
Overview
Work History
Education
Skills
Timeline
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Dani Todorova

Las Vegas

Summary

Operations Specialist with a strong record of improving efficiency by optimizing processes and fostering cross-functional collaboration. Skilled in client and vendor management, I successfully managed teams, streamlined workflows, and drove measurable gains in service delivery and customer satisfaction. Adept at supporting operational improvements ensuring sustainable growth and long-term organizational success.

Overview

11
11
years of professional experience

Work History

Operations Specialist

Mario Manov LLC
08.2022 - Current
  • Assisted in daily operational tasks to support efficiency and daily workflow continuity.
  • Collaborated with team members to streamline sales processes and improve delivery.
  • Learned and utilized relevant software tools for data entry and management tasks.
  • Maintained organized customer records to ensure accurate tracking of inventory and supplies.

Corporate Events Manager

Events With a Twist!
01.2019 - 08.2022
  • Excelled at on-site execution for corporate and client-facing events.
  • Implemented systems for event registration, attendee tracking, and post-event reporting to improve efficiency and data accuracy.
  • Coordinated logistics for corporate events, ensuring seamless execution and adherence to timelines.
  • Adhered to event budgets, maximizing resource allocation while maintaining quality standards.
  • Managed cross-functional teams and stakeholders through digital collaboration tools (Slack, Zoom, Monday CRM) to streamline communication and task execution in remote settings.
  • Managed vendor relationships, maintaining key accounts to optimize service delivery and cost-efficiency.

Business Owner

Castello's Pizza and Pasta
01.2015 - 10.2018
  • Directed daily operations of a full-service restaurant with 17 employees, overseeing scheduling, training, and performance management.
  • Managed end-to-end business administration, including payroll, budgeting, invoicing, and compliance with local regulations.
  • Designed and implemented business strategies to enhance operational efficiency and profitability.
  • Designed and executed marketing strategies (social media, promotions, community partnerships) to increase store visibility and customer engagement.
  • Resolved escalated customer issues with professionalism, improving retention and maintaining a high customer satisfaction rate.


Education

High School Diploma -

Anna May
Plovdiv, Bulgaria
06-2004

Skills

  • Operational efficiency
  • Problem solving and critical thinking
  • Cross-functional collaboration
  • People management
  • Process optimization
  • Client and vendor management

Timeline

Operations Specialist

Mario Manov LLC
08.2022 - Current

Corporate Events Manager

Events With a Twist!
01.2019 - 08.2022

Business Owner

Castello's Pizza and Pasta
01.2015 - 10.2018

High School Diploma -

Anna May

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