Dani Van Valin
Austin,TX
Summary
Proactive Bartender and Server with extensive experience managing high customer volumes during special events and weekends. Skilled in cash handling, opening/closing duties, inventory management, and developing loyal clientele through outstanding service. Brings a strong background in staff training, team collaboration, and maintaining a clean, organized workspace.
Overview
25
25
years of professional experience
Work History
Bartender
Lone Star Bar
12.2021 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
The Boat
08.2021 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bartender
The Mill Bar and Grill
11.2020 - 07.2021
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender and Cocktail Server
The Local Post Pub
08.2019 - 03.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Snuffy's Bar and Grill
10.2018 - 06.2019
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Parmer Lane Tavern
03.2018 - 10.2018
- Obtained cash bank and stocked service bar to prepare for operation.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server
Chuy's Tex-Mex Restaurant
04.2014 - 10.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Head Server
Phillips Seafood Restaurant
05.1999 - 02.2014
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Provided support to management in the development and implementation of new policies and procedures, ensuring consistency in service standards across the team.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
Education
Master of Arts - School Counseling
Loylola University
Baltimore, MD05.2010
Bachelor of Arts - Psychology
University of Baltimore
Baltimore, MD05.2004
Skills
- Strong multitasker
- Highly reliable
- Patience and Tolerance
- Team player attitude
- Outgoing Personality
- Service-oriented mindset
- Team training and development
- Inventory
- Staff Management
- Relationship Building
- Clear and effective communication
- Responsible Alcohol Service
Timeline
Bartender
Lone Star Bar
12.2021 - 11.2023
Server
The Boat
08.2021 - 03.2022
Bartender
The Mill Bar and Grill
11.2020 - 07.2021
Bartender and Cocktail Server
The Local Post Pub
08.2019 - 03.2021
Bartender
Snuffy's Bar and Grill
10.2018 - 06.2019
Bartender
Parmer Lane Tavern
03.2018 - 10.2018
Server
Chuy's Tex-Mex Restaurant
04.2014 - 10.2017
Head Server
Phillips Seafood Restaurant
05.1999 - 02.2014
Master of Arts - School Counseling
Loylola University
Bachelor of Arts - Psychology
University of Baltimore
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