Dania Barbolla
Lehigh Acres,FL
Summary
Proven Library Assistant at South Florida Institute of Technology, adept in enhancing patron experiences and streamlining cataloging processes. Excelled in administrative support and customer relationship management, significantly improving library service efficiency. Skilled in database management and interpersonal communication, consistently fostering a welcoming and productive library environment.
Overview
1
1
year of professional experience
Work History
Library Assistant
South Florida Institute of Technology
Miami, FL
08.2023 - 04.2024
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Monitored library environments to maintain safe, hazard-free settings.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Gained strong understanding of various methods for cataloging books and other materials.
- Processed library card applications and maintained patron records with accurate contact information.
- Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
- Maintained secure environment by monitoring visitors at front desk.
- Answered patron questions in-person or by phone regarding library services and resources.
- Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
- Provided valuable research assistance to patrons seeking information or guidance on various topics.
- Assisted patrons with printing and copying according to personalized requirements.
- Facilitated positive learning environments with effective supervision during study sessions, computer usage, and library visits.
Education
Medical Assistant - Medical Technology Y Assisted Medical
South Florida Institute
Miami, FLComputer Business Application - Contabilidad Y Computación
Instituto Raúl Cepero Bonilla
La Habana Cuba 03.2024
Técnico Superior En Contabilidad - Contabilidad Y Finanzas
Andrés Luján
La Habana Cuba 02.2006
Skills
- Written and oral communication
- Computer Assistance
- Cataloging and shelving
- Shelf reading
- Library Services
- Administrative Support
- Material Shelving
- Telephone Etiquette
- Customer Relationship Management
- Reading and teaching
- Damaged book removal
- Reference Services
- Circulation desk
- Shelving materials
- Electronic Resources
- Literary knowledge
- Database Management
- Social Media Management
- Library event coordination
- Staff Supervision
- Library Instruction
- Technical programs
- Processes and procedures
- Materials Management
- Problem-Solving
- Microsoft Office
- Attention to Detail
- Data Entry
- Critical Thinking
- Patron assistance
- Adaptable and Flexible
- Patron Support
- Clerical Support
- Interpersonal Communication
- Event Planning
- Word Processing
- Patron Records Updating
- Materials Distribution
- Document Scanning
- Payment Collection
- Materials Locating
- Document Delivery
- Material Check-In and Check-Out
- Materials Sorting
- Materials Tracking
- Records Storage
- Account Records Maintenance
- Technology Support
- Materials Ordering
- Library Research
- Financial Records Maintenance
- Circulation procedures
- Equipment Ordering
- Work Schedule Preparation
- Database Administration
- Administrative Work Management
- Research Reports
- Customer Referrals
- Administrative Personnel Supervision
- Computer Troubleshooting
- Educational Activities Planning
- Clerical Personnel Supervision
- Library Resources
- Inventory Records Maintenance
- Office Equipment Maintenance
- Technical Reports
- Regulatory Documentation Preparation
- Teamwork and Collaboration
- Customer Service
Español
Perfecta Comunicación en Idioma Español
Languages
Spanish idioma Nativo, inglés
Elementary
Timeline
Library Assistant
South Florida Institute of Technology
08.2023 - 04.2024
Medical Assistant - Medical Technology Y Assisted Medical
South Florida Institute
Computer Business Application - Contabilidad Y Computación
Instituto Raúl Cepero Bonilla
Técnico Superior En Contabilidad - Contabilidad Y Finanzas
Andrés Luján