Dania Dorat
Woodstock,GA
Summary
Proactive professional with a strong background in customer service and team collaboration. Experienced in managing client communications and documentation processes, contributing to improved operational efficiency and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Administrator
Design & Remodel Brothers
Woodstock, GA
01.2026 - 09.2026
- Streamlined office operations by implementing efficient filing and documentation processes.
- Coordinated project schedules and ensured timely completion of tasks across multiple teams.
- Managed client communications, providing updates and addressing inquiries effectively.
- Assisted in budgeting and resource allocation for renovation projects to optimize expenditures.
- Developed training materials for new staff, enhancing onboarding experience and knowledge retention.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
Sales Associate
Design & Remodel Brother
10.2023 - 12.2025
- Assisted customers in selecting products tailored to design and remodeling needs.
- Provided product knowledge and technical support to enhance customer satisfaction.
- Built relationships with customers to encourage repeat business.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Maintained inventory accuracy through regular stock checks and organization.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained accuracy in data entry and ensured consistent record-keeping of client interactions.
- Maintained detailed records of calls, outcomes, and follow-up actions for accurate reporting and analysis purposes.
Kitchen Staff Member
Bellevue Village
Woodstock, GA
08.2019 - 04.2024
- Prepared and assembled menu items following standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health and safety regulations.
- Collaborated with team members to streamline food preparation processes, enhancing overall kitchen efficiency.
- Assisted in inventory management, tracking supplies to minimize waste and optimize stock levels.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Collaborated with dietitians to adjust meal plans based on patient feedback and nutritional needs.
Elderly Caregiver
Bellevue Village
Woodstock, GA
08.2019 - 04.2024
- Provided compassionate care to elderly residents, ensuring comfort and safety.
- Assisted with daily living activities, fostering independence among residents.
- Monitored health status and reported changes to nursing staff promptly.
- Developed engaging activities that promoted social interaction and cognitive stimulation.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
Cashier
Canyon Burger Company
Woodstock, GA
09.2018 - 08.2019
- Maintained accurate cash drawers, ensuring error-free financial exchanges.
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and complaints with professionalism and courtesy.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Served food and beverages promptly with focused attention to customer needs.
Cashier
McDonald's
Woodstock, GA
03.2017 - 07.2018
- Collaborated with team members to streamline checkout processes, enhancing customer satisfaction.
- Implemented inventory management practices to ensure product availability during peak hours.
- Monitored store displays for cleanliness and compliance with company standards.
- Contributed to team meetings by sharing insights on improving service efficiency and store operations.
Education
Bachelor of Science - Interaction Design
Kennesaw State University
Kennesaw, GA12-2023
High School Diploma -
Woodstock Highschool
Woodstock, GA06-2017
Skills
- Office administration
- File management
- Documentation management
- MS office
- Schedule coordination
- Personnel administration
- File organization
- Customer service
- Team collaboration
- Attention to detail
- Problem-solving
- Decision-making
Timeline
Administrator
Design & Remodel Brothers
01.2026 - 09.2026
Sales Associate
Design & Remodel Brother
10.2023 - 12.2025
Kitchen Staff Member
Bellevue Village
08.2019 - 04.2024
Elderly Caregiver
Bellevue Village
08.2019 - 04.2024
Cashier
Canyon Burger Company
09.2018 - 08.2019
Cashier
McDonald's
03.2017 - 07.2018
Bachelor of Science - Interaction Design
Kennesaw State University
High School Diploma -
Woodstock Highschool