Dania Henry
Adrian,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Road Redi Sales Analyst
Adrian Steel Company
Adrian, MI
10.2023 - Current
- Improved forecasting accuracy by analyzing historical sales data and identifying patterns for future projections.
- Facilitated cross-functional collaborations, working closely with finance, operations, and marketing teams to ensure cohesive strategies and shared goals.
- Implemented process improvements to expedite data collection, leading to faster decision making within the organization.
- Developed strong relationships with clients, ensuring their needs were met and promoting repeat business.
- Attended monthly sales meetings and quarterly sales trainings.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Consulted with businesses to supply accurate product and service information.
- Built relationships with customers and community to promote long term business growth.
- Met existing customers to review current services and expand sales opportunities.
- Contributed to team objectives in fast-paced environment.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Maintained current knowledge of evolving changes in marketplace.
Pre Access
Promedica
Toledo, OH
07.2022 - 10.2023
- Provided outstanding and professional customer service to promote positive patient experience.
- Distributed patient satisfaction cards, patient rights and resource materials to patients.
- Screened and referred incoming phone calls and clinic visitors to confirm accurate, timely and positive clinic communication, facilitation and presentation.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Obtained authorizations for clinical diagnostic testing and surgical procedures.
Medical Assistant
Promedica
Blissfield, MI
06.2020 - 07.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
School Bus Driver
Lenawee Intermediate School District
Adrian, MI
06.2001 - 08.2020
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Education
Medical Assistant Certification - Medical Assisting
Jackson College
Jackson, MI07.2020
Skills
- Team Leadership
- Reliability and Dedication
- Statistical Data Management
- Complaint Processing
- Regulatory Compliance
- Verbal and Written Communication
- Team Collaboration
- Patient Contact
- Information Collection
- Satisfaction Assessment and Tracking
- Operational Efficiency
- Investigate Complaints
Timeline
Road Redi Sales Analyst
Adrian Steel Company
10.2023 - Current
Pre Access
Promedica
07.2022 - 10.2023
Medical Assistant
Promedica
06.2020 - 07.2022
School Bus Driver
Lenawee Intermediate School District
06.2001 - 08.2020
Medical Assistant Certification - Medical Assisting
Jackson College