Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Pinkberry. Fluent in Spanish and English, excels in interpersonal communication and problem-solving. Demonstrated ability to increase accuracy and reduce discrepancies, leveraging outstanding decision-making skills. Cultivates a positive and inclusive environment, ensuring repeat business and superior service.
In my leisure time, I enjoy picking up a book to further develop my knowledge. From dark fiction to books about the astronomical world, every page flipped offers me a learning opportunity. Occasionally, I attend the concerts of my favorite artists. Some concerts I've gone to in the past include that of K-pop groups, such as BTS and Tomorrow x Together, and R&B artists, like Ravyn Lenae. In efforts to further improve my relationship with myself, I journal daily, whether it's writing positive affirmations or a summary of how my day went. As someone who values my interpersonal relationships, I enjoy spending quality time with close friends and family.