Summary
Work History
Education
Skills
Languages
Timeline
Generic

Danial Sohrab

Menifee,CA

Summary

Hardworking customer service professional focused on satisfaction and retention. Works quickly to address challenges, uses critical thinking, and has a resourceful nature to manage complex concerns. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable, and experienced in setting up displays, restocking shelves, and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Work History

Merchandiser

Pepsi Cola Company
Riverside , CA
2024.04 - Current
  • Developed strategies to promote and boost sales of featured products
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed
  • Demonstrated great teamwork skills with staff members involved in production and transport
  • Helped customers locate desired items and assisted with carrying heavy loads
  • Organized displays according to company standards and specifications.

Patient Care Specialist

Denteractive
Menifee , CA
2020.11 - 2024.06
  • Answering calls, managed over 100 customer calls per day
  • Keeping track of patient information
  • Assisted with getting patient connected for a tela-dentistry visit
  • Assisted with finding a doctor for patients and helping them make an appointment
  • Offered dental plans and helped patients buy a plan that would be best suited for them
  • Ran training for employees.

Assistant Regional Manager

Premier Aquatics
Menifee , CA
2022.01 - 2023.11
  • Assist with hiring and onboarding
  • Assisted with schedule making
  • Oversaw daily operations
  • Run daily in-services
  • Work closely with facility staff and make sure everything is running smoothly
  • De-escalating situations with angry patrons
  • Making sure both staff and patrons are happy
  • Ran lifeguard courses and training.

Education

Bachelor's Business -

CSUSM
San Marcos, CA
06.2026

Skills

  • Administration and Reporting
  • Hiring and Training
  • Problem Resolution
  • Documentation and Reporting
  • Onboarding and Orientation
  • Customer Service
  • Stock Rotation
  • Merchandise presentation

Languages

Persian
Native or Bilingual
Spanish
Limited Working

Timeline

Merchandiser

Pepsi Cola Company
2024.04 - Current

Assistant Regional Manager

Premier Aquatics
2022.01 - 2023.11

Patient Care Specialist

Denteractive
2020.11 - 2024.06

Bachelor's Business -

CSUSM
Danial Sohrab