Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Daniale Seyfu

Clarkston,GA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in Sports industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Prepared Foods Team Member

Stone Mountain Park
04.2023 - Current
  • Maintained high level of efficiency in fast-paced work environment.
  • Greeted customers with friendly demeanor to enhance positive guest experience.
  • Prepared food items by following recipes and product directions.
  • Prepared menu orders for customers, ensuring quality and visual presentation.

Customer Service Representative

Mr.Designer Shop
08.2022 - 03.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Freelance Graphic Designer

Mr.Designer Shop
01.2020 - 07.2022
  • Met with customers to present mockups and collect information for adjustments.
  • Used [Adobe Photoshop ] to create images and layouts.
  • Created broad range of work using various design techniques.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.
  • Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Completed final touches for projects such as images sizes and font selection.

Education

High School Diploma -

Clarkston High School
Clarkston, GA
05.2024

Associate of Science - Intro To Computer Information

Georgia Piedmont Technical College
Clarkston, GA
05.2024

Skills

  • Conflict Resolution
  • Product Knowledge
  • Stress Management
  • Report Generation
  • Paperwork Processing
  • Information Security
  • Scheduling
  • Complaint Resolution
  • Data Collection
  • Data Entry

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.

Languages

English
Native or Bilingual
Amharic
Full Professional

Timeline

Prepared Foods Team Member

Stone Mountain Park
04.2023 - Current

Customer Service Representative

Mr.Designer Shop
08.2022 - 03.2023

Freelance Graphic Designer

Mr.Designer Shop
01.2020 - 07.2022

High School Diploma -

Clarkston High School

Associate of Science - Intro To Computer Information

Georgia Piedmont Technical College
Daniale Seyfu