Danica Achin
Westhampton,MA
Summary
Versatile and results-driven professional with a proven track record at Taylor Real Estate, enhancing client satisfaction and streamlining operations. Excels in interpersonal communication and organizational skills, significantly improving office efficiency. Demonstrated expertise in documentation and fostering professional relationships, contributing to an increase in client retention.
Overview
18
18
years of professional experience
Work History
Bar Tender & Wairtress
Paisano’s
Southampton, MA
06.2023 - 11.2024
- Assembled products according to changing daily work orders and specific customer needs.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Realtor
Taylor Real Estate
Easthampton, MA
12.2013 - 07.2022
- Compared recently sold area properties to determine competitive market prices.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Wrote contracts to outline sales and purchases of properties.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Maintained connections with clients to encourage repeat business and referrals
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Coordinated appointments to show tenants and buyers prospective homes.
- Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
Administrative Assistant
Taylor Real Estate
Easthampton, MA
10.2009 - 10.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
House Cleaner
Self Employed
Western Mass
05.2010 - 12.2015
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Washed and put away kitchen dishes, utensils and glassware.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Barista & Pastry Decorator
La Fiorentina Pastry Shop
Northampton, MA
10.2006 - 09.2009
- Controlled line and crowd with quick, efficient service.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Used POS system to accurately enter orders and process payments.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Real Estate
Realtor Association of The Pioneer Valley
Springfield, MAHampshire Regional High School
Westhampton, MASkills
- Document preparation
- Compliance monitoring
- Cost estimation
- Positive attitude
- Teamwork and coordination
- Supply organization
- Defects identification
- Teamwork and communication
- Strong work ethic
- Time management
- Multitasking
- Reliability
- Computer skills
- Organizational skills
- Relationship building
- Inventory and stocking
- Professionalism
Timeline
Bar Tender & Wairtress
Paisano’s
06.2023 - 11.2024
Realtor
Taylor Real Estate
12.2013 - 07.2022
House Cleaner
Self Employed
05.2010 - 12.2015
Administrative Assistant
Taylor Real Estate
10.2009 - 10.2018
Barista & Pastry Decorator
La Fiorentina Pastry Shop
10.2006 - 09.2009
Real Estate
Realtor Association of The Pioneer Valley
Hampshire Regional High School