Danica Harf
Pittsburgh,PA
Summary
Compassionate and reliable Direct Support Professional with experience in assisting individuals with disabilities to lead fulfilling lives. Strong skills in promoting client dignity, independence, and positive interactions within the community. Have made significant contributions in previous roles by implementing personalized care plans that improved overall quality of life for clients. Possess excellent interpersonal skills, conflict resolution abilities, and patience needed for this challenging role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Shadow Care LLC
Breinigsville, Pennsylvania
07.2024 - Current
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Followed care plan and directions to administer medications.
- Provided guidance and support to ensure safety of individuals served.
- Used approved crisis intervention techniques in emergency situations.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Pitt's Kids Gym Instructor
University of Pittsburgh
Pittsburgh, Pennsylvania
02.2022 - Current
- Introduced learning activities and imaginative play to teach children to explore.
- Developed and maintained relationships with parents and guardians, providing updates and addressing concerns.
- Communicated affirmatively and promoted positive attitudes with every student.
Customer Service Representative
Aqua-duck Water Transport
Orefield, Pennsylvania
05.2022 - 08.2024
- Answered inbound calls, chats and emails to facilitate customer service.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
Bachelor of Arts - Communication Science And Disorders
University of Pittsburgh
Pittsburgh, PA05-2025
Skills
- Client documentation
- Daily living support
- Personal care assistance
- Colleague collaboration
- Adaptability and flexibility
- Problem-solving
Certification
Recognizing and Reporting Abuse Certificate of Completion (July, 2024)
Recognizing and Reporting Child Abuse Certificate of Completion (July 2024)
Modified Medication and Training Course 2023 (July 2024)
HCQU Behavioral De-Escalation Online Course (July 2024)
Timeline
Direct Support Professional
Shadow Care LLC
07.2024 - Current
Customer Service Representative
Aqua-duck Water Transport
05.2022 - 08.2024
Pitt's Kids Gym Instructor
University of Pittsburgh
02.2022 - Current
Bachelor of Arts - Communication Science And Disorders
University of Pittsburgh
Similar Profiles
Netsanet BrhaneNetsanet Brhane
Caregiver at Shadow Mountain Memory CareCaregiver at Shadow Mountain Memory Care
STEPHEN UGWUMSINACHI NWABUKOSTEPHEN UGWUMSINACHI NWABUKO
NA at Green Shadow Security LLCNA at Green Shadow Security LLC
Zubair AziziZubair Azizi
File Organizer at Shadow Care PTY LTDFile Organizer at Shadow Care PTY LTD