Danica Herrera
Summary
Motivated pre-med student with strong communication, problem-solving, and organizational skills developed through customer service and team-based work. Thrives in fast-paced environments, performs effectively under pressure, and consistently delivers high-quality service while maintaining professionalism and empathy. Dedicated to building positive relationships and contributing to team success.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Crewmember
Raising Cane's Restaurants
Riverside
08.2023 - 01.2025
- Welcomed customers and ensured positive dining experiences through attentive service and engagement.
- Delivered exceptional customer service during high-volume shifts, enhancing guest satisfaction and operational flow.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Ensured cleanliness of dining area by promptly wiping down tables and clearing trash, fostering a welcoming environment.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Animal Shelter Volunteer
Mary S. Roberts Pet Adoption Center
Riverside
08.2023 - 09.2024
- Assisted potential adopters at adoption events by helping them select an animal and answering questions about pet care.
- Monitored shelter animals for unusual symptoms, promptly reporting medical or behavioral concerns to shelter manager.
- Maintained animal shelter by cleaning and disinfecting kennels, cages and equipment, walking dogs and providing companionship
- Engaged in team-building exercises to strengthen relationships among volunteers.
Education
Bachelor of Science - Cellular And Molecular Biology
University of California, Santa Cruz
Santa Cruz, CA 09.2024 - 05.2026
Bachelor of Arts - Psychology
University of California, Santa Cruz
Santa Cruz, CA 09.2024 - 05.2026
Skills
- Customer Service and Money Handling
- Teamwork and Collaboration
- Creativity and Innovation
- Clear Communication and Positive Attitude
- Initiative and Self-Motivation
- Patience, empathy, and emotional awareness
- Active listening skills
- Adaptability
- Crew Leadership
- Strong problem-solving and organizational skills
Affiliations
- Arts: painting, crocheting, jewelry making, sewing
- Guitar & bass lessons
Accomplishments
- Hillcrest High School Valedictorian 2024
- University of California, Santa Cruz Campus Merit Scholarship
- Bring Change to Mind Alumni
Timeline
Bachelor of Science - Cellular And Molecular Biology
University of California, Santa Cruz
09.2024 - 05.2026
Bachelor of Arts - Psychology
University of California, Santa Cruz
09.2024 - 05.2026
Crewmember
Raising Cane's Restaurants
08.2023 - 01.2025
Animal Shelter Volunteer
Mary S. Roberts Pet Adoption Center
08.2023 - 09.2024