Hi, I’m
DANICA JERKAN
Chicago,IL
Summary
Innovative and goal-oriented professional with experience working in client-facing roles. Dedicated to building client relationships and managing projects from start to finish. Collaborative team player with the ability to handle multiple projects and teams simultaneously with high accuracy.
Overview
4
years of professional experience
Work History
Shaw/Scott Chicago
Client Success Manager
02.2022 - Current
Job overview
- Supervise multiple projects from project start through delivery by prioritizing needs and delegating assignments
- Liaise between 4 departments to facilitate communication and keep appropriate parties updated on project developments
- Prepare documentation and contracts for successful onboarding of new clients
- Prepare 3-5 meeting agendas and minutes per week for distribution and record keeping
- Create technical narratives to document processes and design changes
- Track hours and expenses to keep project on task and within budgetary parameters
- Tailor customer relationships by determining expected needs and finding correct solutions
- Manage existing client renewals, keeping accounts, information and documents in conformance with compliance standards
MedPoint Digital
Project Coordinator
09.2020 - 02.2022
Job overview
- Supported the planning and execution of 70+ virtual events and web based portals, both US and globally
- Ensured necessary follow-up and maintained professional relationships with internal and external stakeholders
- Generated daily reports to provide clients with data and insight pertaining to events/meetings
- Worked in partnership within the organization to improve service, enhance internal systems and training, deliver superior service, and optimize resources
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
OneSpan
Corporate Communications Intern
05.2019 - 08.2019
Job overview
- Procured feature publications with 3 major tech news outlets
- Features resulted in rapid expansion of brand awareness
- Aided in talent acquisition efforts, creating written and video content published online leading to an increase in applications
- Generated leads through writing and publishing client features
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Cultivated interpersonal skills by building positive relationships with others
Education
Indiana University BloomingtonBloomington, IN
Bachelor of Arts & Science from Media Advertising, Public Relations
05.2020
Skills
- Project Management
- Client Relations
- Business Development
- Project Timeline
- Written Communication
- Verbal Communication
- Microsoft Office Suite
- Adobe Creative Suite
- Client Renewals and Prospecting
- Schedule Management
- Project Scope Analysis
Timeline
Client Success Manager
Shaw/Scott Chicago
02.2022 - Current
Project Coordinator
MedPoint Digital
09.2020 - 02.2022
Corporate Communications Intern
OneSpan
05.2019 - 08.2019
Indiana University Bloomington
Bachelor of Arts & Science from Media Advertising, Public Relations
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