Danica McCane
Lino Lakes,MN
Summary
I am a dynamic and results-oriented associate with a proven track record at Target, where I enhanced guest satisfaction through exceptional communication and problem-solving skills. Expert in time management and adept at fostering teamwork, I significantly contributed to operational efficiency. My flexibility and stress tolerance ensured high-quality service in a demanding retail environment. I am a solid team player with outgoing, positive demeanor and proven skills in order fulfillment and customer service. Motivated to maintain customer satisfaction and contribute to company success. I am able to work quickly and efficiently while maintaining quality.
Overview
3
3
years of professional experience
Work History
Guest Advocate
Target
11.2021 - Current
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Completed opening and closing functions to meet operational needs.
- Processed customer service orders and checkout transactions promptly to increase customer satisfaction.
- Assisted in training team members.
- Maintained flexibility to work variety of shifts and days of week consistent with demands of retail environment.
Education
Bachelor of Science - Graphic Communications
University of Wisconsin - Stout
Menomonie, WI05.2028
High School Diploma -
Centennial High School
Circle Pines, MN06.2024
Skills
- Exceptional communication
- Problem Solving
- Stress Tolerance
- Customer Service
- Payment Processing
- Efficient in Teamwork
- Organization
- Time Management
- Flexibility
Timeline
Guest Advocate
Target
11.2021 - Current
Bachelor of Science - Graphic Communications
University of Wisconsin - Stout
High School Diploma -
Centennial High School